• Conduct market research on TikTok, analyzing key metrics to identify trends and optimize engagement strategies.• Created and manage the company’s TikTok account, producing content and interacting with consumers to expand digital presence and reach target audiences.• Collaborate with fellow interns to develop and execute creative content strategies, driving audience growth and supporting inventory sales.

• Welcome and assist members, providing a customer-focused experience that strengthens the YMCA’s community presence.• Promote and sell membership packages through effective communication, contributing to membership growth and retention.• Actively inform members about programs and events, fostering engagement and participation in the YMCA's activities.

• Increase student event attendance through targeted, visually appealing social media content, supporting campus engagement objectives.• Use data-driven strategies to optimize posting schedules, enhancing social media reach and interaction rates.• Collaborate with team members on innovative Instagram campaigns to boost visibility and reinforce the university’s digital presence.

• Engaged customers with in-depth product knowledge, providing tailored recommendations that enhanced customer loyalty and sales.• Organized and merchandised the sales floor to maximize visual appeal, aligning with brand standards to attract foot traffic.• Supported store branding efforts by delivering a welcoming atmosphere and proactive customer service.

• Provided attentive customer service, enhancing the guest experience and building customer loyalty.• Adapted to fast-paced environments, consistently delivering high-quality service during peak hours.• Maintained cleanliness and order, supporting brand standards and contributing to overall customer satisfaction.

• Developed and implemented an SEO-driven social media campaign that boosted user engagement on Fizz Marketplace and improved content visibility.• Optimized product listings with keyword-rich descriptions, driving higher search rankings and traffic to the marketplace.• Cultivated a welcoming digital environment, building customer loyalty and encouraging return engagement through strategic communication.

• Delivered exceptional customer service by addressing inquiries and maintaining a well-organized store layout, contributing to brand reputation.• Assisted in onboarding new team members, fostering a collaborative work culture that supported operational efficiency.• Ensured accurate and attractive merchandising, helping drive sales and enhance customer satisfaction.

• Created and managed content across Instagram, Twitter, and YouTube, driving engagement and enhancing brand consistency.• Leveraged analytics to optimize posting schedules, maximizing reach and interactions with Pryde’s target audience.• Produced and monitored video content for YouTube, increasing viewer interaction and contributing to the brand’s digital growth.

• Demonstrated leadership and adaptability by managing diverse group activities, creating a positive experience for campers.• Actively promoted camp values, fostering a supportive and engaging environment that aligned with program goals.• Ensured safety through vigilant supervision and communication, maintaining trust with both campers and staff.