Madison L. Email & Phone Number

Scottsdale, Arizona, United States

San Francisco Bay Area

• Masterfully directed a spectrum of events, from intimate weddings to grand conventions, accommodating 15 to 1500 attendees, always exceeding customer expectations• Demonstrated agile problem-solving skills in swiftly resolving complex event planning challenges, guaranteeing flawless execution and elevated customer satisfaction• Proficiently handled multiple contracts, negotiating advantageous terms, mitigating vendor-related risks, reducing costs, and amplifying the event experience• Introduced custom planning agendas via streamlined templates, improving operational efficiency, saving planning time, and securing smooth event execution.• Pivotal in launching a novel wedding package, boosting revenue, and solidifying the Hyatt Regency's position as a preferred wedding venue in the competitive market

Orlando, Florida, United States

• Coordinated the planning, execution, and evaluation of events for VIPs and Cast Member evenings with strong organizational and time management skills• Motivated and leading a team of cast members to create Disney Magic for more than 40,000 Guests daily• Provided world-class customer service for Guests by demonstrating a commitment to Courtesy• Oversaw projects to completion by analyzing marketplace trends and providing insight into current industry issues, concerns, or directions• Partnered with leaders and coordinators to understand business acumens and operational needs

San Mateo, California, United States

• First point of contact for inquiries regarding lost and found, mall events, store locations, and general questions for over 5,000 Guests a day• Creating over 150 social media and marketing ads to expand clientele base and attendance to special events• Ensured the safety of Guests and their families by addressing security issues within a fast-paced environment

Redwood City, California, United States

Assisted with 25 yearly winery events by following agendas, facilitating meetings, addressing action items, taking direction, met deadlines, and completed tasks in a timely manner• Lead the inventory management, processes, communication, and tracking of wine club inventory• Prioritized processes to meet deadlines by creating wine club packages and shipments that improved the distribution time to consumers

San Mateo, California, United States

•Courteously addressed guests’ questions and provided support on store inventory of over 700 products •Cleaned sales floor to ensure safety and sanitary procedures were met before store operations to ensure guests had an optimal shopping experience•Worked independently and as part of a large team to stocking shelves, providing information to guests, and demonstrating merchandise

San Carlos, California, United States

• Constructed and executed over 35 different luxury party themes with budgets up to $150,000 for ages 3-18• Facilitated a wide range of supervised activities for children’s safety and enjoyment