Madison Ruos Email & Phone Number

San Francisco, California, United States

As a Digital Advertising Manager, I am a key member of the cross-functional client service team, leveraging client-facing expertise, deep product knowledge, and advanced SEM and Paid Social skills. I lead client meetings, including Quarterly Business Reviews, and manage communications to resolve issues and optimize performance, all while focusing on building and maintaining strong client relationships.I have overhauled the onboarding process to significantly improve the speed and seamlessness of client integration, enhancing first impressions and client satisfaction. Additionally, I routinely train new team members, ensuring processes are documented and updated to support effective client interactions.In my role, I assess new workflows, manage client tickets, and provide training on platform functionality through live and recorded sessions. I support client-requested platform enhancements with comprehensive business case documentation for engineering teams and perform key analytics to drive strategic decisions. I consistently meet KPIs and SLAs, diagnose and resolve issues, and ensure optimal campaign performance, all while nurturing and maintaining valuable client relationships.

San Francisco, California, United States

As a Client Engagement Manager for SaaS clients, I led client meetings and managed communications, leveraging deep product knowledge to resolve technical issues. I handled new client onboarding, providing thorough training on platform features and workflows. Collaborating closely with engineering and sales teams, I assessed new workflows, delivered key analytics, and supported client-requested enhancements to drive revenue growth. My role ensured seamless campaign execution, maintained strong client relationships, and addressed technical challenges while meeting KPIs.

Los Angeles, California, United States

I specialized in writing, editing, and publishing daily blog posts optimized for SEO, driving consistent engagement and visibility. By managing blog rankings in SEMRush, I ensured high performance and optimized content strategies. I created WordPress websites and produced blogs that ranked in 1st place on search engine results pages (SERPs), effectively boosting traffic and brand presence.

Orlando, Florida Area

As the head of marketing, I developed and executed comprehensive marketing strategies while leading a talented team across SEO, SEM, social media, and branding initiatives. Serving as the key decision-maker, I managed the department’s budget, campaign execution, and communication with company owners to align marketing efforts with overall business goals. My work spanned digital and print platforms, driving measurable results and enhancing brand visibility through data-driven strategies.

Orlando, Florida

I successfully oversaw and expanded the company’s social media presence across platforms like Facebook, LinkedIn, Instagram, X, Pinterest, TikTok, and Twitch. I created and published original content, including images and videos, using Adobe Suite, driving strong engagement across all channels while reinforcing brand identity.

Tallahassee, Florida, United States

I leveraged targeted social media strategies to market independent films, working across platforms to build audience engagement. Collaborating with a private music label, I successfully promoted various musicians, tailoring campaigns to their unique sound. I published over 2,000 posts across various social platforms, using geomarketing techniques to align content with specific venues and maximize local engagement.