● Supporting the Federal-Civilian Team for the Department of Defense, The Department of Veterans Affairs, and The Department of Health and Human Services.● Supporting the Architecture, Engineering, and Construction team through various accounts. ● Identifying process fractures and strategically developing process improvement plans related to operational and interpersonal issues.● Generating reports in Microsoft Excel and Tableau related to revenue and production and making inferences of data analytics.● Documenting, tracking, and following up on action items from client meetings, as well as the Portfolio Director’s task list to ensure items are delivered by target date. ● Leveraging data to help guide Sales Team production and program/account performance.● Educating Sales Teams on portfolio knowledge across multiple markets, accounts, and agencies.● Maintaining and building client relationships to ensure account protection and expand presence within the portfolio.

Responsible for co-facilitating 10 peer-process groups comprised of a small group of first-year university students who met weekly. The mission and goal was to support and create an environment where students could process and navigate their first year university experience.Conducted weekly case notes and group analysis with a clinical psychologist.

Researched, identified, and prepared background stories on potential Olympic athlete brand ambassadors in a collaboration among Queens' Knight School of Communication, Toyo University in Tokyo, and GMR Marketing, in preparation for the Olympic Games Tokyo 2020.