Madison Maxwell

Madison Maxwell Email and Phone Number

Customer Success Manager @ Elixir Technologies @ Elixir Technologies
Madison Maxwell's Location
Cleveland, Ohio, United States, United States
Madison Maxwell's Contact Details

Madison Maxwell work email

Madison Maxwell personal email

n/a
About Madison Maxwell

Madison Maxwell is a Customer Success Manager @ Elixir Technologies at Elixir Technologies. She possess expertise in social networking, sales, marketing, time management, microsoft office and 55 more skills. Colleagues describe her as "I had the pleasure of working alongside Madison as a Customer Success Manager at ChurnZero. Madison is an incredibly personal, intelligent, and outgoing teammate. Given that I was newer to the team; Madison took the extra time to help mentor and train me. Madison was always there to answer all and any questions. Not only is Madison an excellent teammate that has your back, she is an incredible Customer Success Manager. Madison is extremely helpful and personable with her customers and is always going the extra mile to ensure answers are found and solutions are in place. Madison is truly an asset to any team. She is a positive force to both her customers but also internally when cross collaborating with internal teams. Madison contributes greatly to team growth and development and truly cares about the work she puts forward. I couldn't recommend Madison enough.", "I had the pleasure of working with Madison on several project implementations, and her contributions were invaluable. Madison is an exceptional customer success manager, always putting the customer's needs first. She has a unique ability to understand the customer's pain points and provide solutions that exceed their expectations. Her communication and problem-solving skills are outstanding, and she is always willing to go the extra mile to ensure customer satisfaction. Madison is a great listener, able to understand the customer's voice and turn their feedback into actionable insights that drive business success. She is also a great collaborator, working closely with cross-functional teams to ensure that the customer's needs are being met. Her ability to build and maintain positive relationships with clients is truly impressive, and her dedication to her customers is unparalleled. Madison is an extremely valuable asset to any team, and I would not hesitate to work with her again in the future. Her skills, attitude, and work ethic make her an exceptional customer success manager and I highly recommend her to anyone looking for a dedicated and customer-focused professional in the field.", and "I am writing to recommend Madison Maxwell, whom I had the pleasure of working with at ResellerRatings. Madison was an invaluable asset to our team, and her dedication to the job, positive attitude, and strong work ethic made her a pleasure to work with. Madison had a great ability to think outside the box and come up with creative solutions to problems. She was also a reliable team player who was always willing to step up and take on additional tasks or responsibilities. In addition, Madison was an excellent communicator who was able to effectively communicate ideas to both our team and clients. She was particularly skilled at developing relationships with clients and ensuring that their needs were being met. I highly recommend Madison Maxwell for any position. I am confident that she would be an asset to any team and I am sure she would be successful in any role."

Madison Maxwell's Current Company Details
Elixir Technologies

Elixir Technologies

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Customer Success Manager @ Elixir Technologies
Madison Maxwell Work Experience Details
  • Elixir Technologies
    Customer Success Manager
    Elixir Technologies Aug 2023 - Present
    Ojai, Ca, Us
  • Churnzero
    Customer Success Manager
    Churnzero Aug 2021 - Dec 2022
    Washington, District Of Columbia, Us
    ChurnZero helps subscription businesses fight customer churn. ​Our software solutions allow businesses to understand how their customers use their products, assess their health, and their likelihood to renew.​ Responsible for managing a portfolio of over 40 accounts, providing them with strategic guidance, product education, and technical support. I also collaborated with sales, marketing, product, and support teams to deliver feedback, identify upsell and cross-sell opportunities, and drive product adoption and usage. Through my efforts, I consistently exceeded retention and revenue goals, maintained a high customer satisfaction rating, and received multiple recognition awards.
  • Resellerratings
    Customer Success Manager
    Resellerratings Oct 2017 - Aug 2021
    Cleveland, Oh, Us
    Tenured CS team member dedicated to building and stabilizing relationships with customers. My primary focus was (and always will be) ensuring each customer achieved their goals with the product and the solutions it offers. In turn, this consistently resulted in surpassing retention goals YOY.
  • Resellerratings
    Customer Support Representative
    Resellerratings Mar 2017 - Oct 2017
    Cleveland, Oh, Us
    Provided technical and programmatic support to all incoming inquiries from a wide range of parties including reviewers, existing clients, potential future clients, and internal teams. Single-handedly initiated and implemented CSAT measurement system within our help desk ticketing system.
  • Brandmuscle
    Marketing Event Coordinator
    Brandmuscle May 2016 - Oct 2016
    Cleveland, Ohio, Us
    Managed and maintained all event data within our CRM to consistently ensure the availability of high-quality and accurate event data. Allowed stakeholders to make strategic decisions by reporting on program-focused initiatives. Grew the event database, increased site traffic, and engaged leads.
  • Brandmuscle
    Marketing Support Manager
    Brandmuscle Feb 2016 - May 2016
    Cleveland, Ohio, Us
    Consulted hundreds of businesses on their individual media planning and ad placement strategy. Developed and executed over 200 local media campaigns with the primary goal of aligning to corporate branding. Collaborated with all internal teams to ensure the customer deadlines were met, budget goals were achieved, and ad specifications were delivered.
  • Groupon
    Account Manager
    Groupon Sep 2014 - Jul 2015
    Chicago, Il, Us
    Specialized in helping hundreds of businesses throughout the U.S. and Canada grow by driving a surplus of customers and therefore revenue through their doors. Graduated from a competitive sales training program by surpassing weekly goals set by upper management.Structured business campaigns based on analysis of local demand, target audience, ROI calculation, client budget, and proven campaign strategies to ensure results.
  • Ruffalocody
    Non-Profit Representative
    Ruffalocody Aug 2013 - Mar 2014
    Cedar Rapids, Ia, Us
    Awarded "Employee of the Month" by surpassing weekly fundraising goals and encouraging financial support for the Annual Fund and various other University funds.
  • Quicken Loans Inc.
    Mortgage Banking Intern
    Quicken Loans Inc. May 2013 - Aug 2013
    Detroit, Mi, Us
    Assisted VA Regional Vice President with daily responsibilities and presentations to the company.Strengthened organization and prioritization skills by forming and distributing regional financial reports to VA Region.Gained knowledge and experience on the mortgage banking process.Developed community Veteran service projects and built relationships between service organizations and Quicken Loans.

Madison Maxwell Skills

Social Networking Sales Marketing Time Management Microsoft Office Leadership Salesforce.com Cold Calling Public Speaking Data Analysis Advertising Csm Software As A Service Client Services Marketing Strategy Customer Retention Customer Satisfaction Brand Awareness Customer Relationship Management Business Development Account Management Client Relations Customer Service Client Development Strategic Planning Online Marketing Social Media Marketing Microsoft Dynamics Crm Microsoft Excel Powerpoint Microsoft Word Lead Generation Training And Development Communication Customer Support Client Relationships Strengthening Helping Clients Succeed Client Focused Public Relations Local Marketing Media Planning Multi Media Marketing Campaigns Marketing Event Planning Brand Development Digital Marketing Email Marketing Networking Press Releases Online Advertising Facebook Online Research Market Research Strategic Public Relations Planning Social Media Roi Fundraising Event Planning Teamwork Research Digital Media Event Management

Madison Maxwell Education Details

  • Miami University
    Miami University
    Strategic Communication
  • Avon Lake High School
    Avon Lake High School
    High School

Frequently Asked Questions about Madison Maxwell

What company does Madison Maxwell work for?

Madison Maxwell works for Elixir Technologies

What is Madison Maxwell's role at the current company?

Madison Maxwell's current role is Customer Success Manager @ Elixir Technologies.

What is Madison Maxwell's email address?

Madison Maxwell's email address is ma****@****ngs.com

What is Madison Maxwell's direct phone number?

Madison Maxwell's direct phone number is +131223*****

What schools did Madison Maxwell attend?

Madison Maxwell attended Miami University, Avon Lake High School.

What are some of Madison Maxwell's interests?

Madison Maxwell has interest in Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Madison Maxwell known for?

Madison Maxwell has skills like Social Networking, Sales, Marketing, Time Management, Microsoft Office, Leadership, Salesforce.com, Cold Calling, Public Speaking, Data Analysis, Advertising, Csm.

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