Madison Mccartney Email & Phone Number

Remote

Remote

Remote

• Responsible for the end-to-end development of product training and global communication of new partnership/product launches for an audience of global recruitment staff located around the world
• Lead planning, development, execution, delivery, and maintenance of product trainings to almost 200 global recruitment staff, establishing clear, consistent delivery of complex ideas into digestible concepts—all.
• Co-authored the company’s weekly global recruitment newsletter ensuring strategic, clear communication of prioritized messages centered around the global recruitment team’s weekly and monthly focus areas
• Co-lead and facilitated weekly brainstorming sessions connecting the global recruitment & product specialist teams to the US-based headquarters and university campus teams, ultimately creating an actionable feedback loop
• As an early adopter of the company’s intranet, identified a need and developed, lead, and executed a project plan to build out the company’s intranet with necessary product training resources and knowledgebase content.
• Managed, hosted, and facilitated internal global training webinars for an international audience, inclusive of 2-4 global product launch sessions each ‘semester’ and weekly university Q&A sessions that facilitated.

Greenville, South Carolina Area

• Served as Client Engagement Manager for internal agency marketing efforts–working closely with the internal marketing and new business teams.
• Primary contact between the client and internal team, responsible for identifying client needs and opportunities, leading and managing client expectations, providing strategic direction to the internal team, and.
• In collaboration with Strategy and Marketing Leads, organized and lead client’s yearly and quarterly marketing strategy and planning, involving necessary team members when appropriate
• Supported and participated in the strategic team briefing process, and lead production briefing once new projects were approved
• Developed project timelines and assisted in overseeing team management to ensure projects and jobs stayed on schedule and on budget, working with agency’s Operations Director to monitor and manage team workload
• Reviewed/routed projects for quality control, content proofing, content strategy/objective, ensuring all work met client needs and expectations before presenting to the client

Greenville, South Carolina Area

• Responsible for providing team and client support working primarily with the Client Engagement and Project Managers on several of the agency’s national accounts such as Lenovo, Pitney Bowes, and Spectrum Business..
• Maintained a working-level understanding of the client’s industry and competitors, company culture, products/services, and strategic communication plan
• Prepared client service-related documents such as client status reports, meeting agendas, meeting reports, and client communications and correspondence
• Created project starts, tasks, and timelines and assisted Project Manager in team management to ensure projects and jobs stayed on schedule and deadlines were met
• Ensured work followed through internal routing processes and assisted in reviewing work for accuracy before delivering to team and client decision-makers

Columbia, South Carolina Area

• Responsible for the global marketing and recruitment of international undergraduate students to the University of South Carolina International Accelerator Program (IAP) in partnership with Shorelight Education:
• Participate and assist the Associate Director of Marketing and Managing Director in developing and implementing the annual marketing plan and audience-specific marketing strategies to support the program’s strategic.
• Independently travel and deliver presentations on international recruiting trips throughout China, Indonesia, Malaysia and Vietnam to communicate the brand and story of the University of South Carolina to international.
• Plan, implement and oversee international familiarization trips to the University of South Carolina to assist international recruiters in learning, communicating and ultimately selling the university to students all.
• Project manager providing oversight on project design, content and messaging while working in collaboration with several global departments on projects such as annual program guidebook update and the creation of new.
• Responsible for creating, managing and increasing student engagement through consistent content creation that documents and communicates the student experience on social media, blogs, and other marketing avenues via.

Lexington, South Carolina

• Acquired and sold sponsorships, advertising, season tickets and group outings resulting in $25,000 in sales revenues
• Executed marketing and brand awareness for the organization’s established identity in a new market
• Secured new business accounts through cold calls/cold call visits and grass roots marketing efforts
• Established key account relationships through personal visits and consistent communication

Columbia, South Carolina Area

• Assistant in the Media Relations office in day-to-day and game day duties.
• Assisted Sports Information Directors in internal and external communication of statistics and team information
• Wrote feature profiles and other spotlight articles in football gameday programs
• Worked 2014 SEC Men’s Basketball Championship in Atlanta, GA and 2014 SEC Football Media Days in Birmingham, AL
• Worked in post game press conferences including transcribing and distributing coach/player quotes
• Provided real-time player stats to press box media representatives during athletic events including social media updates

Columbia, South Carolina Area

• Class checker for student athletes on the USC campus.
• Monitored class attendance, reported absences, inconsistencies, and abnormalities as per NCAA regulations for student athletes
• Submitted daily attendance reports and weekly payroll sheets

Greenville, South Carolina Area

• Primary assistant to the General Manager.
• Designed and maintained various Excel reports including Staff Prospecting Tracker that maintained a record of sales team activity, a report to track anticipated attendance of future home games, and a report to track.
• Maintained the Marketing Activity Calendar used by Owner, GM, Assistant GM, Box Office Manager, and VP of Ticket Sales
• Maintained Year-to-Date In Game Data report for each home game, including attendance statistics on season tickets, individual and group tickets, nightly ticketing income, concessions income statistics, turnstile.

Greenville, South Carolina Area

• Primary box office assistant completing day-to-day duties of box office management
• Maintained ticket sales/orders for individuals on “Glitnir Ticketing” with administrative rights and communicated with group sales reps for preparation and organization of group tickets
• Worked window during game days and non-game days while simultaneously receiving/processing phone orders and managing the box office without direct supervision
• Organized daily cash-out sheets, vouchers, credit card receipts, exchanged tickets and balanced cash drawer nightly

Greenville, South Carolina Area

• Administrative assistant, junior copywriter, researcher, and junior brand strategist under the Client Services Director.
• Drafted prospecting letter and developed list of potential contacts to invite to advertise in Business Black Box
• Drafted multiple company proposals for potential clients
• Project leader on company’s 2010 Fall Intern Recruiting which involved communicating with potential interns about interviewing, job responsibilities, etc and assisted in group intern interviews
• Set up internal and client projects in company’s proprietary management system

Naples, Florida Area

• Taught ballet from 2006 through 2009
• Designed and taught weekly class lessons using Royal Academy of Dance syllabus for classical ballet training
• Communicated directly with parents and guardians on matters pertaining to class scheduling and student performanceWorked as Front Desk Attendant for ballet studio 2007 through 2008
• Greeted visitors and customers upon entrance to ballet studio
• Enrolled new students in dance classes
• Calculated and collected tuition payments