- Successfully manage social media platforms, resulting in a significant increase in brand awareness and customer engagement.- Developed and implemented innovative social media strategies and campaigns to drive customer engagement - Collaborated with influencers to create impactful partnerships, resulting in increased brand visibility and product sales.- Actively monitored social media trends, industry news, and competitor activities to identify opportunities for growth and improvement.- Tracked and analyzed social media performance metrics, providing insights to optimize strategies - Conducted market research to identify customer preferences, trends, and potential areas for product development or improvement.- Demonstrated excellent communication and interpersonal skills in managing social media platforms and engaging with our audience.

Society Boutique is a high quality Womens Boutique that sells fashionable clothing and accessories, attracting multiple age groups. This small business offers cutting edge, high end fashion in a charming, small town setting. - Input merchandise using a startup technology into the boutiques new website resulting in selling out of products online. -Uniquely designed a set up for displaying new items, attracting new customers to purchase or become familiar with the store - Frequently created relevant content to post on multiple social media sites giving customers updates on events and new products for the store- Informed customers by answering questions in person and over the phone, making their experience with the store more comfortable-Generated new content for the social medias and website through taking high quality photos developing skills with marketing and photography, resulting in over 2.5k followers on Instagram and Facebook within the first year- generating hundreds of website clicks-Arranged schedules for multiple employees, working with them to output the best customer service possible, enhancing my teamwork and time management skills -Interacted with many customers designing new ways for them to feel comfortable in their own skin, resulting in frequently surpassing the daily sales goal- Consulted with customers over the phone to dispute any issues they had with previous purchases, gaining experience with working under stress, and with solving disputes

Petes is a family diner that began in 1929 and now serves friends and neighbors in Clarkston and Orion. This family friendly diner works hard to ensure delicious meals and a great customer experience.- Speaking with customers in person and over the phone, giving them accurate information about any questions or issues they encountered.- Greeted customers with a friendly attitude to make them feel welcome- Searched for additional tasks to assist with whenever I was available-Quickly and efficiently processed payments and made accurate change-Learned the menu and was detail oriented when directing customers to their tables and informing them of the specials for the week -Trained new hostesses giving them quality guidance in order to give customers the best service possible.- Prioritized cleaning and decorating the restaurant to attract customers and enhance their experiences dining with us.