Madison Pendleton Email & Phone Number

Nashville, Tennessee, United States

• Responsible for touring prospects and closing leases for sustainable, luxury mid rise apartment homes in Nashville, maintaining the #1 most occupied Carter Haston property for a total of 7 weeks in 2024• Maintain high standards for appearance of amenities, clubhouse spaces, models, and vacant units daily as well as maintaining high resident satisfaction• Train new leasing professionals on the ins and outs of the industry, sales, the community, and leasing as a whole• Plan and execute at least two events per month, varying in size while staying within or under budget goals• Assist in managing marketing efforts including outreach marketing, social media marketing, and onsite marketing

Arrington, Tennessee, United States

• Evaluate effectiveness of programs, staffing levels, and efficiency by performing periodic reviews and auditing customer feedback • Direct, guide, and motivate team of 75 retail staff and 6 shift managers • Complete performance reviews of retail staff and handle corrective counseling • Serve as Manager on Duty on high volume and high grossing days • Handle inventory and order retail food and beverage

Franklin, Tennessee, United States

• Scheduled, hired, onboarded, trained, managed, and encouraged staff members and coordinators • Ensured highly detailed events are well executed by upholding standards for exceptional customer service and preparing the space and staff for a variety of events including concerts, live theater, movies, weddings, fundraisers, and more (totaling over 450 events per year) in accordance with contract obligations, permit requirements, and operational needs • Kept inventory, placed orders, generated sales, created reports detailing profits and costs, all while cutting costs and increasing profits (totaling over $30,300 in revenue from July 2022-March 2023) • Advanced shows and organized hospitality, merchandise, and operations information to create a smooth run of show • Handled payroll for up to 50 staff members, approved time sheets, and checked tips • Oversaw safety programs and compliance for The Franklin Theatre ensuring communication and adherence by patrons and employees, including TNABC certifications, building permits, event permits, first aid training and certification, and more • Maintained relationships and coordinated with local vendors

37067

• Manage scheduling, hiring, and onboarding new staff to establish a creative and supportive culture• Serve as assistant to Operations Manager, Marketing Manager, and Ticketing & Hospitality Coordinator• Create new marketing materials, take inventory, place orders, and build ticketing systems for each event• Uphold maximum standards for exceptional customer service• Lead floor staff during events and ensure work is completed according to high standards• Assist with financials and reporting such as generating sales, staff costs, per cap, cash, and daily operations reports

Fairview, Tn

• Develop students’ reading, writing, and critical thinking skills centered around literature and the world around them• Strive to advance students’ communication and sense of place in the world• Encourage and motivate students to achieve at a higher level than they believe they are capable of• Establish respect and rapport with students and parents of different cultures and backgrounds• Create and led a Creative Writing Club where students worked on individual projects and discussed ways to improve writing

20003

• Oversaw scheduling for six meeting spaces as requested by 75 NRCC staff members, 248 members of Congress, and more than 50 outside organizations• Served as first point of contact for members of Congress, their staffs, and guests, ensuring proper badges are held• Hired, onboarded, and managed interns• Edited and amended NRCC Policy Manual for the 2019-2020 cycle• Proactively anticipated needs of NRCC staff such as maintaining stock of office supplies and snacks

20003

• Wrote form letters and general letters on behalf of the legislative team to be sent to thousands of constituents• Received and responded to phone calls from constituents • Led historical tours of the Capitol Building and other historic congressional buildings• Organized imperative information for the Congressman’s meetings, hearings, and markups• Became comfortable with tight deadlines and a fast-paced work environment

29585

• Managed content on four dealership websites to maintain highest possible conversion rate• Directed SEO strategy and paid search campaign with SEM providers• Created and developed dealership blog and social media strategy geared towards better SEO presence• Generated and managed dealership database marketing email blasts and web communications• Developed and implemented media activities such as community events for positive exposure and brand awareness

75211

• Reviewed and edited logs for previous dispatchers while handling and filing confidential information• Received phone calls in both emergency and non-emergency situations, exhibiting skills in de-escalation techniques and conflict resolution• Planned and coordinated office events

Graduate Teacher Licensure Program

Bachelor'S Degree, English Language And Literature