As the Director of Operations at LumiCare, I bring a wealth of experience in operational leadership and technology integration. In this role, I have been instrumental in shaping and enhancing the organization's operational landscape. My skills include developing and implementing day-to-day operational systems, ensuring transparency in goals and progress for key initiatives.Prior to my current position, I served as a Technology Integration Specialist at LumiCare, overseeing assessments and contributing to the deployment of hardware, software, and specialized devices. Additionally, I played a vital role as an IDD Innovation Business Coordinator, actively contributing to the implementation and planning of Office of Innovation projects. Before transitioning into technology solutions, I served as the Community Participation Supports Coordinator where I designed and implemented processes that significantly increased community participation supports.