Madison Root Email & Phone Number

Tracy, California, United States

Responsible for leading a team of over 80 hourly employees. Directly managing the team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. Key stakeholder in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Planned and facilitated the flow of volume through each sub-department within the site. Implemented directives and work plans that impact Senior, General Management, regional, and site-specific initiatives. Primarily responsible for maintaining the site volume output against target volume output. Provided dynamic staffing plans based on available work in each sub-process, projected processing rate, and the skilled labor to management.

San Francisco, California, United States

Tutoring experience includes working as an embedded tutor within a first-year composition course for five semesters and working during the summer sessions.● Supported supervisors and other staff leaders by interpreting policies and procedures and adapting to specific needs of faculty within the classroom● Independently led effort for tutoring education and outreach● Proficient with Eznet Scheduler and Microsoft Office including spreadsheets and calendaring● Worked with students both one-on-one and in groups whose class standing ranged from freshman to graduate level● Coordinated tutoring schedule for fifteen tutees, including conflicting priorities and rescheduling● Mentored undergraduate and graduate students in coursework from various disciplines andthesis/culminating experience projects● Composed project timelines for their completion on a weekly, monthly, and semester-long basis● Assisted in the day-to-day operations by facilitating new student registration as well as gathering anddocumenting student information

San Francisco, California, United States

● Instructed an undergraduate writing course of twenty-one students● Assessed and graded academic assignments including recommendations for improvements● Promoted equity and inclusion for a diverse student body● Designed a seventeen-week long course that was adapted to support student’s needs as it progressed● Crafted activities, discussions, and assignments that are accessible to individual needs and learningstyles● Organized and facilitated individual, small group, large group, and whole class projects● Built a site based in a Moodle platform including a gradebook data tracking system

San Francisco, California, United States

Teaching Assistance in an Upper Division Literature Course on Shakespeare's Plays.● Independently addressed student questions and concerns during office hours and through email● Exercised discretion and mature judgement● Supported the professor by fielding questions, clarifying expectations and requirements, and answering emails● Individually led discussion groups of over thirty students by facilitating discussions, promptingquestions, and creating connections between the ongoing conversation and relevant class materials

M.A. In Literature, English Language And Literature, General

Activities and Societies: Graduate Literature Association (GLA) Co-Chair for two years

Bachelor Of Arts - Ba, English Language And Literature, General

Madison graduated from CSUCI with a B.A. in English and an emphasis in Education with Cum Laude Honors.