Operations Coordinator Tampa, FL Manage all accounts receivable and accounts payable utilizing MS Excel. Maintain facility equipment including all office and facility supply ordering, courseware inventory, and exam voucher purchasing. Coordinate all room rentals for B2B clients while ensuring proper catering order has been made for each event. Process both credit card and check deposits creating and adjusting invoices as necessary. Daily use of MS Office, CRM and LMS databases to ensure class evaluations, class/test scheduling, instructor and employee attendance is accurately documented. Accurately update student invoices and ledgers for the VA. Certified Pearson VUE and Certiport Proctor for exams following proper testing procedures. Maintain utilization charts and pivot table to accurately organize data within MS Excel. Manage all inner franchise orders while maintaining a partnership with courseware provider, facility vending machine and coffee display providers.

Re-enrollment Representative Tampa, FL Assist individual students throughout their first day of class along with their experience with USF. Manage student database ensuring all data is accurately imported and adjusted when necessary. Communicate weekly with each student to ensure the highest satisfaction possible. Enroll and adjust student schedules accordingly.Enrollment Representative Provide assistance to leads who have expressed interest in various degree programs offered. Follow up with prospects/students prior to their start dates to ensure proper documents are obtained in order to begin classes. Collect additional documents necessary for the admissions process. Accurately document information within company database.

Admissions Representative/Quality Assurance-Project Specialist Orange Beach, AL Organize information sessions for prospects/students by maintaining liaison with other institutes and agencies. Assist students throughout the admissions process, and provide support for withdrawn students to instill further consideration to return to classes. Review and proofread courses, catalogs, and handbooks prior to their initial launch. Establish relationships with district schools and universities to request additional documentation necessary for prospects.