Madison Thomas Email & Phone Number

Tallahassee, Florida, United States

As a VIP Service and Marketing/Sales Specialist at a local bar, I focus on delivering exceptional customer experiences while driving business growth. My role involves greeting and interacting with a diverse range of guests, addressing any concerns proactively, and ensuring that each customer enjoys their visit. By catering to individual needs, I’ve honed my ability to build strong client relationships, resulting in recurring and loyal customers. Since starting in February 2024, I’ve generated over $20,000 in sales and received multiple bonuses for being the top performer in sales. My individuality and ability to communicate effectively with different customers is key to driving my sales rate. The role has also provided an excellent environment to collaborate with a team while working independently, allowing me to develop leadership skills and serve as a mentor to newer employees. My deep understanding of the business further enhances my ability to effectively market and advertise the bar, maximizing sales and contributing to the overall success of the establishment.

As a Student Senator for Florida State University’s 75th Student Government, I participated in weekly meetings every Wednesday where we heard, examined, discussed, and voted on bills aimed at enhancing the FSU campus. With a total budget allocation of $14 million, our decisions on funding were critical to the university community. Serving on the Finance Committee, I played a vital role in the legislative process by reviewing bills before they reached the Senate floor. In our weekly committee meetings, I contributed to discussions by asking technical questions to ensure thorough evaluations of proposed initiatives. This experience not only honed my analytical and decision-making skills but also deepened my understanding of student governance and financial responsibility.

Manhattan, New York, United States

As an Institutional Sales Intern at Franklin Templeton Investments in New York City, I collaborated with the US Institutional Sales Consultant Relations team, providing support to multiple Client Advisors and the Business Development department. My responsibilities included sitting in on client calls and taking detailed notes, composing tear sheets, extracting data for analysis in Excel, and summarizing sales pipeline opportunities, all of which enhanced team efficiency and informed strategic decision-making. I was fortunate to be given the opportunity to travel to Baltimore to participate in a two-day off-site sales development training, which significantly enriched my learning experience. This internship broadened my understanding of the capital markets, and I learned more in those 12 weeks than I could have imagined. I gained firsthand exposure to asset management principles and sales strategies for various asset classes targeted at institutional portfolios. Relocating to a new city required adaptability, which I embraced by proactively networking with VPs across the company and at Fiduciary Trust, building valuable connections and insights. Additionally, I delivered a presentation to the entire marketing department, showcasing my accomplishments and contributions throughout the summer.

Jupiter, Florida, United States

At Bahama Buck’s, a major destination in Jupiter, Florida, I was responsible for greeting and servicing hundreds of customers daily. I assisted guests in choosing menu products and ensured their satisfaction, while efficiently handling sales transactions in a busy and crowded workspace. By analyzing individual customer preferences, I was able to help them select exactly what they wanted. With excellent customer service and in-depth knowledge of the company, I achieved record-breaking upsell percentages of 110%. I built strong customer relationships, with many customers returning specifically to interact with me.

Jupiter, Florida, United States

After being promoted to Shift Lead at Bahama Buck’s, I took on additional responsibilities, including regulating and managing the shop’s finances, delegating tasks to other employees, and overseeing the operation in the absence of the manager. I ensured smooth daily operations, upheld high service standards, and helped maintain an efficient and productive team environment

West Palm Beach, Florida, United States

Juno Beach, Florida, United States

Boca Raton, Florida, United States

- Learned the importance of professionalism, such as resume building skills and making connections - Volunteered at local non-profits, learning about their business structures and helping them with their daily tasks-Organized an end-of-internship event to showcase all the non profits we helped and gave a speech representing Justin Bartlett Animal Rescue