Madison Zollner Email & Phone Number

Los Angeles, CA, US

Trained, mentored and developed a team of salary and hourly employees to streamline commercialization of new products while creating strong relationships with customers – aiding in growth across the company

Van Nuys, California

• Launched a material improvement which has increased the life of filling valves by 300%
• Increased Shut Down PM completion score from 72%-89% by developing visual aids and an accountability program
• Improved Valve Room visualization and 5S by creating a new cabinet design

Greater Los Angeles Area

• Effectively managed 100+ hourly and salaried employees in five different Unions while exceeding safety, quality, and production goals
• Created, communicated, and executed a daily production plan across departments
• Managed the training and development of 15+ new hourly hires
• Ensured adoption of new fault tracking data and collaborated with technicians to modify equipment that resulted in a cost savings of 220K/year
• Enforced Inspection goals which led to ~28% productivity increase
• Created new process for label changeovers that resulted in 60% more uptime

Greater Los Angeles Area

• Cultivated a culture change which pushed team members to develop troubleshooting skills and utilize standardization tools
• Achieved and maintained highest running Line Efficiency across all three shifts
• Fostered diversity and inclusion by challenging and addressing disrespectful behavior
• Led engagement and organized celebratory functions for both salaried and hourly teams
• Established change management tools to guide the team through a range of changes (product, process, technology) while streamlining operations

Oklahoma City, Oklahoma Area

• Analyzed downhole failures in the Red River carbonate reservoir
• Reviewed two years of well records
• Created a database to accurately record failures
• Identified trends and developed recommendations to minimize failures
• Conversed with foreman to identify/reduce specific downhole failures
• Observed several workover rig operations

Warrenton, Missouri

• Maintained the flow of merchandise from point of delivery to the sales floor
• Conversed with customers to achieve their needs
• Created displays to ensure products are easily accessible, visually appealing, and constantly available

Wentzville, Missouri

• Listened to customers’ lifestyles to find a complete solution that would satisfy their needs
• Created new goals for the department to work towards as a team
• Utilized online classes to have the best product knowledge available
• Taught customers how to use their new equipment to its full potential
• Worked a register and handled everyday transactions
• Understood the customers’ needs and matched Geek Squad Black Tie Protection Services accordingly