Madlen Stoyanova Email & Phone Number

With a growing foundation of professional experience, my core strengths lie in problem-solving, critical thinking, and organizational abilities. These qualities are central to my role as a Technical Assistant at Scylla AG, where I specialize in supporting river cruise ships with technical challenges and ensuring smooth operations.In this role, I am responsible for diagnosing and resolving technical issues, coordinating with teams to implement effective solutions, and ensuring timely communication with all stakeholders. I also assist in maintaining and updating technical documentation, monitoring service performance, and proactively managing and placing orders to ensure the timely availability of materials and equipment for ship operations.I feel incredibly fortunate to be part of Scylla AG, a river cruise company that values precision, innovation, and a commitment to delivering exceptional quality. My mission is to merge the responsive customer service skills and fast-paced problem-solving abilities developed in hospitality with the demands of the tech domain, driving innovation and maintaining excellence.

• 

  Breda University Of Applied Sciences

  International Tourism Management