Madoka Mccormick Email & Phone Number

Brisbane, Queensland, Australia

• Leading the support staff with resolving issues and acting as first level escalation of client support issues.• Identifying and reporting software bugs and feature requests, and negotiate with the development team over priorities• Ensuring plans are in place to support new releases as well as confirming patches and maintenance releases are released with a high degree of quality• Assisting and involving in both small and large projects and oversee their progresses as well as… Show more • Leading the support staff with resolving issues and acting as first level escalation of client support issues.• Identifying and reporting software bugs and feature requests, and negotiate with the development team over priorities• Ensuring plans are in place to support new releases as well as confirming patches and maintenance releases are released with a high degree of quality• Assisting and involving in both small and large projects and oversee their progresses as well as participating in pre- and post- sales activities and assisting the sales team when necessary• Preparing and running webinars and training sessions for clients and internal teams to showcase innovative approach and demonstrate core features of the software• Designing and creating student and employer interfaces for clients and demo sites using LESS, CSS, HTML & Bootstrap• Support the day to day operations of the Australia team acting as key liaison between functional areas of the business. Act as primary point of contact when there are needs related to office equipment, work spaces & customer service.• Work closely with the management team to set and/or implement policies, procedures and systems and to follow through with implementation. Show less

Brisbane, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Toowoomba, Australia

Toowoomba, Qld, Australia

- Management of all issues related to Asian patrons with respect to their customs and traditions.- Management, coordination and training of staff members in accordance with Asian Customs and with general duties.- Advising lower grade staff how to communicate with Asian Patrons when unsure of their customs.- Counselling and disciplining lower grade staff.- Holding keys for the security of gaming, bar and bottle shop areas.- Entry and supervision of entries in accounting… Show more - Management of all issues related to Asian patrons with respect to their customs and traditions.- Management, coordination and training of staff members in accordance with Asian Customs and with general duties.- Advising lower grade staff how to communicate with Asian Patrons when unsure of their customs.- Counselling and disciplining lower grade staff.- Holding keys for the security of gaming, bar and bottle shop areas.- Entry and supervision of entries in accounting records required to be kept and maintained under the relevant Act.- Responsibility for gaming conduct and internal parts of machines.- Attendance and operation of a gaming machine terminal.- Arranging of remedial repairs to gaming equipment.- Preparing displays and presenting stock, including specials customs. Show less

- Organised and conducted an excursion trip for 17 students to Japan for 15 days.- Prepared classroom materials i.e. Handouts, Flashcards and Name cards.- Supported and assisted both teachers and students in class i.e. pronunciations, spelling and stroke order for Kanjis, including individualised attention.- Marked and proofread exams and assignments.- Organised and provided conversation lessons or teachers for one and a half hours every week.- Tutored students after… Show more - Organised and conducted an excursion trip for 17 students to Japan for 15 days.- Prepared classroom materials i.e. Handouts, Flashcards and Name cards.- Supported and assisted both teachers and students in class i.e. pronunciations, spelling and stroke order for Kanjis, including individualised attention.- Marked and proofread exams and assignments.- Organised and provided conversation lessons or teachers for one and a half hours every week.- Tutored students after school.- Organised cultural events to show Japanese culture.- Taught Japanese culture and Japanese lifestyle in class.- Translated documents and interpreted speeches and conversations from English to Japanese and vice versa. Show less

Graduate Diploma Of Business, Information Systems

Bachelor’S Degree, Bachelor Of Arts - International Relations And German