Madoka Mccormick Email & Phone Number

Brisbane, Queensland, Australia

• Leading the support staff with resolving issues and acting as first level escalation of client support issues.
• Identifying and reporting software bugs and feature requests, and negotiate with the development team over priorities
• Ensuring plans are in place to support new releases as well as confirming patches and maintenance releases are released with a high degree of quality
• Assisting and involving in both small and large projects and oversee their progresses as well as… Show more
• Assisting and involving in both small and large projects and oversee their progresses as well as participating in pre- and post- sales activities and assisting the sales team when necessary
• Preparing and running webinars and training sessions for clients and internal teams to showcase innovative approach and demonstrate core features of the software

Brisbane, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Toowoomba, Australia

Toowoomba, QLD, Australia

- Management of all issues related to Asian patrons with respect to their customs and traditions.- Management, coordination and training of staff members in accordance with Asian Customs and with general duties.- Advising lower grade staff how to communicate with Asian Patrons when unsure of their customs.- Counselling and disciplining lower grade staff..

- Organised and conducted an excursion trip for 17 students to Japan for 15 days.- Prepared classroom materials i.e. Handouts, Flashcards and Name cards.- Supported and assisted both teachers and students in class i.e. pronunciations, spelling and stroke order for Kanjis, including individualised attention.- Marked and proofread exams and assignments..

Graduate Diploma Of Business, Information Systems

Bachelor’S Degree, Bachelor Of Arts - International Relations And German