Mae Cee Francisco Email & Phone Number

Work Experiences:Marketing Assistant- Generated and maintained marketing reports, focusing on engagement and acquisition metrics, while utilizing Salesmate, Google Analytics, and Facebook Ads Manager for data analysis.- Produced and managed diverse social media content, ensuring quality and tracking metrics, while overseeing content production from start to finish and ensuring quality control.- Designed websites, posted testimonials, crafted engaging copy, and repurposed and edited videos.- Managed email communications, created process documentation, disseminated post-event information, documented processes, and maintained contact lists.Senior Research Analyst- Supported and mentored new analysts as a subject matter expert of best practices for highly technical processes.- Evaluated standard operations and processes, identifying inefficiencies and recommending technical solutions that improved team performance.- Documented processes and disseminated information, ensuring accurate representation of expertise and enhancing team productivity by providing easily accessible reference materials.- Assisted the Team Leader in conducting final evaluations of analysts in training.Research Analyst- Utilized skip tracing software to locate and gather contact information for 2,000+ prospects, resulting in successful outreach and engagement.- Performed investigative tasks as assigned, including conducting background checks and verifying real estate information, ensuring accuracy and reliability of data used for decision-making processes.- Conducted data mining on a database of 3M+ records to identify trends and patterns in the real estate market, leading to the identification of new investment opportunities.Narrative Researcher- Researched unique and heartwarming real-life stories to be featured in a drama anthology program. - Conducted pre-interviews and follow-ups in creating stories.- Submitted written real-life stories through synopses and full research documents.- Provided information on any topic needed for the program.- Pitched concepts, ideas, and stories.- Provided contact numbers and safely kept contracts and acquired stories.Customer Service Representative- Handled chat inquiries from customers ranging from account concerns to troubleshooting devices. - Documented issues and resolutions to improve the organization’s overall functionality and efficiency.- Identified possible errors and created reports to the right department in order to solve the problem as quickly as possible.

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  Bulacan State University

  Mass Communication/Media Studies