AeroLeads people directory · profile
Mae Charef Email & Phone Number
Customer Care Manager
at
Batch
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Care Manager
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size
Who is Mae Charef? Overview
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Quick answer
Mae Charef is listed as Customer Care Manager at Batch, a company with 117 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Mae Charef.
Mae Charef previously worked as Support Analyst at Onetrust and Senior Resolutions Associate at Expedia Group. Mae Charef holds Master Of Arts - Ma, Conference Interpreting from London Metropolitan University.
Company email context
Email format at Batch
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Batch
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Profile bio
About Mae Charef
Trilingual Privacy Professional with 5 years experience in handling complex customer queries, pre-litigations, high-risk PR and social media escalations. I am passionate about process improvement and driving efficiency.CIPP/E, CIPMPython, SQL, Excel, Tableau Fluent in English, French and Spanish
Listed skills include Microsoft Office, Microsoft Excel, Translation, Foreign Languages, and 4 others.
Current workplace
Mae Charef's current company
Company context helps verify the profile and gives searchers a useful next step.
Batch
8 roles
Mae Charef work experience
A career timeline built from the work history available for this profile.
Support Analyst
Current
Oct 2023 - Present
Senior Resolutions Associate
- Successfully managed and resolved a diverse range of escalated customer issues, demonstrating superior problem-solving skills and a customer-centric approach.- Acted as the main point of contact for escalated cases, providing guidance and expertise to ensure efficient resolution and customer satisfaction.- Led a team of 4 associates, providing.
Sep 2022 - Oct 2023
Resolutions Associate
- Investigated and resolved a diverse range of escalated customer issues promptly and effectively.- Collaborated closely with various internal departments to identify the root cause of escalated issues and find appropriate resolutions.- Provided regular and transparent communication to customers throughout the escalation process.- Proactively identified.
Sep 2021 - Aug 2022
Customer Service Associate
- Provided first-line support to hosts and travellers via various communication channels, including phone and email.- Handled a high volume of customer inquiries, troubleshooting technical issues, and resolving product-related concerns.- Effectively managed and prioritised multiple tasks, ensuring that service level agreements were met consistently.
Apr 2021 - Sep 2021
Freelance Conference Interpreter - Translator
Mae Charef
- Client Collaboration: Cultivated strong and long-lasting relationships with clients, earning a reputation for professionalism, reliability, and excellence in language services. - Multilingual Project Management: Successfully managed multilingual projects in French, English and Spanish, adhering to strict deadlines and maintained exceptional standards.
Sep 2018 - Apr 2021
International Patient Care Coordinator
- Patient-Centered Interpreting: Served as a compassionate and empathetic liaison between patients and medical staff during consultations and medical procedures. - Coordination and Support: Collaborated closely with medical staff and support personnel to coordinate interpretation services for international patients. Assisted in scheduling appointments and.
Oct 2019 - Mar 2020
Quality Control Intern
- Listing Verification: Conducted meticulous verification of property listings to ensure they met Spotahome's stringent quality criteria. Verified property details, including descriptions, amenities, photographs, and location information, to provide users with reliable and up-to-date information.- Data Accuracy: Rectified any discrepancies or inaccuracies.
Oct 2018 - Apr 2019
Team & coworkers
Colleagues at Batch
Other employees you can reach at batch.com. View company contacts for 117 employees →
GD
Gaspard D’Humières
Colleague at Batch
Greater Paris Metropolitan Region, France
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TT
Thomas T.
Colleague at Batch
Greater Lyon Area, France
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NN
Nelly N.
Colleague at Batch
Lyon, Auvergne-Rhône-Alpes, France, France
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AC
Anne-Marjolaine C.
Colleague at Batch
Paris, Île-de-France, France, France
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EV
Edouard Vaché
Colleague at Batch
Occitanie, France, France
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PR
Patricia Rallu
Colleague at Batch
Fosses, Île-de-France, France, France
View →
JS
Julien Surloppe
Colleague at Batch
Paris, Île-de-France, France, France
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MG
Mélodie Guéniot
Colleague at Batch
France, France
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AL
Anis Lalami
Colleague at Batch
St-Étienne, Auvergne-Rhône-Alpes, France, France
View →
JG
Juline Giang
Colleague at Batch
Paris, Île-de-France, France, France
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Gaspard D’Humières
Colleague at Batch
Greater Paris Metropolitan Region, France
View →
TT
Thomas T.
Colleague at Batch
Greater Lyon Area, France
View →
NN
Nelly N.
Colleague at Batch
Lyon, Auvergne-Rhône-Alpes, France, France
View →
AC
Anne-Marjolaine C.
Colleague at Batch
Paris, Île-de-France, France, France
View →
EV
Edouard Vaché
Colleague at Batch
Occitanie, France, France
View →
PR
Patricia Rallu
Colleague at Batch
Fosses, Île-de-France, France, France
View →
JS
Julien Surloppe
Colleague at Batch
Paris, Île-de-France, France, France
View →
MG
Mélodie Guéniot
Colleague at Batch
France, France
View →
AL
Anis Lalami
Colleague at Batch
St-Étienne, Auvergne-Rhône-Alpes, France, France
View →
JG
Juline Giang
Colleague at Batch
Paris, Île-de-France, France, France
View →
3 education records
Mae Charef education
Master Of Arts - Ma, Conference Interpreting
Bachelor'S Degree, Applied Foreign Languages
Diploma Of Education, Translation And International Relations
FAQ
Frequently asked questions about Mae Charef
Quick answers generated from the profile data available on this page.
What company does Mae Charef work for?
Mae Charef works for Batch.
What is Mae Charef's role at Batch?
Mae Charef is listed as Customer Care Manager at Batch.
Where is Mae Charef based?
Mae Charef is based in Greater Madrid Metropolitan Area, Spain, Spain while working with Batch.
What companies has Mae Charef worked for?
Mae Charef has worked for Batch, Onetrust, Expedia Group, Mae Charef, and Clínica Ginefiv.
Who are Mae Charef's colleagues at Batch?
Mae Charef's colleagues at Batch include Gaspard D’Humières, Thomas T., Nelly N., Anne-Marjolaine C., and Edouard Vaché.
How can I contact Mae Charef?
You can use AeroLeads to view verified contact signals for Mae Charef at Batch, including work email, phone, and LinkedIn data when available.
What schools did Mae Charef attend?
Mae Charef holds Master Of Arts - Ma, Conference Interpreting from London Metropolitan University.
What skills is Mae Charef known for?
Mae Charef is listed with skills including Microsoft Office, Microsoft Excel, Translation, Foreign Languages, Microsoft Powerpoint, Simultaneous Interpretation, Consecutive Interpretation, and Conference Interpreting.
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