Mae Maxwell Email & Phone Number

Columbia Area, South Carolina

Provide excellent customer service for DMV,S contact center. Data EntryResearchOne Call ResolutionTracking, Follow UpEducationEmail Correspondence

@Home

Make calls to Bright House and Comcast customers relating to upgrading services, offering special promotions.

@Home

Assist customers with placing orders, offering Deals of the Day and week to customers, accepting payments for products purchased, create profiles, case calls using Breeze, Sales Monkey, using express lane to place orders, research and price match items, utilize virtual chat, RSS, Confirmit, TTECHU, Learning Lounge, Workbooth, Dotcom Responsive, Iris, IKE Kana, and Kana IQ to handle all calls.

Received inbound calls from customers for Best BuyAssisted customers with orders placed online (status, cancelations, modifications, change shipping methods, store pickups, place orders.Utilized Yantra, Breeze, DC Locator, Express Lane

Assisted disabled adults with living in their homes instead of rehab and homes for disabled adultsProvided nutritious meals to ensure healthy livingProvided transportation to and from appointmentsScheduled appointmentsShopped for groceries and household productsBathed and groomedProvided companionship, encouragement, love and care

At Home

Assist customers with placing orders, offering Deals of the Day and week to customers, accepting payments for products purchased, create profiles, case calls using Breeze, Sales Monkey, using express lane to place orders, research and price match items, utilize virtual chat, RSS, Confirmit, TTECHU, Learning Lounge, Workbooth, Dotcom Responsive, Iris, IKE Kana, and Kana IQ to handle all calls.

Utilize Expert Insite to log callsWalk students through updating profileMake updates to profilesReset passwordsWalk students through enrolling in coursesCreate new student recordsEnroll students in coursesCancel and reschedule student registrationsSubstitute students for coursesReschedule students for coursesWalk students through printing certificatesReceive requests from students that need replacement certificates and send request to back… Show more Utilize Expert Insite to log callsWalk students through updating profileMake updates to profilesReset passwordsWalk students through enrolling in coursesCreate new student recordsEnroll students in coursesCancel and reschedule student registrationsSubstitute students for coursesReschedule students for coursesWalk students through printing certificatesReceive requests from students that need replacement certificates and send request to back officeAssist instructors by viewing and locating instructor record statuses and certification informationAssist instructors with accessing the instructor's cornerAssist instructors with locating and downloading instructor course materialsGenerate reports in ARC Learning Center, as neededUse purchase order as payment for enrolling students in courses. Show less

Provided customer service to customers by checking them out at time of purchase utilized cash registerZonedUnloaded trucks and pallets, placed merchandise in their prospective places Assisted customers with questions relating to product location, price lookups, etc.Greeted customers always with a smile, making them feel welcomed and acknowledged

Provide excellent customer service to Lowes' consumers by checking them out at time of purchase utilizing cash registerPractice professional courtesy, respect, greeting them with a smile, acknowledging them at all timesEnsure that those needing loading receives it, as well as those needing assistance in any departmentAccept Lowe's account payments using Lowe's cards, checks, debit and credit cards, and cash

Provided excellent customer service to Best Buys' Online Customers via inbound Call Center. Modified orders, store pick ups, Billing Adds, and Ship to Adds, made sales, utilized various applications to input call log, as well as data.

Assisted Social Workers with the interviewing and application process for patients applying for medical coverageAssisted patients with filling out applicationsCorresponded with physicians to sign and update med request applications and PAP applicationsCorresponded with various pharmacies via mail and phoneHelp clients fill out PAP (Patient Assistant Program) applicationsResearched medications in med systemOrdered patients meds from various pharmacies via phone and or… Show more Assisted Social Workers with the interviewing and application process for patients applying for medical coverageAssisted patients with filling out applicationsCorresponded with physicians to sign and update med request applications and PAP applicationsCorresponded with various pharmacies via mail and phoneHelp clients fill out PAP (Patient Assistant Program) applicationsResearched medications in med systemOrdered patients meds from various pharmacies via phone and or applicationOrdered refills for patients via phone and or applicationLogged medications in systemComputed sliding fee scale and level for clients Greeted and escort clients Corresponded via phone with clientsGenerated spread sheets for all clientele Followed up with clients on paper work neededNotify patients via phone and email of their meds having been delivered to us for them to pick up. Show less

Receptionist/Work Experience Program through Public AssistanceHandled all incoming callsScheduled appointmentsReceived and made paymentsFiled, faxed, emailed documentsCorresponded with agents

Made and filled out purchase orders Took inventory and kept manual logsHandled postage machine and sent out mail, received and distributed Escorted disabled students to and from their destinationScheduled appointments and handled special projects with a time limit Made, answered and transferred calls to proper destinationTyped reports for psychologists and other cliniciansCorresponded with parents of disabled students about their children's, placement, welfare and… Show more Made and filled out purchase orders Took inventory and kept manual logsHandled postage machine and sent out mail, received and distributed Escorted disabled students to and from their destinationScheduled appointments and handled special projects with a time limit Made, answered and transferred calls to proper destinationTyped reports for psychologists and other cliniciansCorresponded with parents of disabled students about their children's, placement, welfare and evaluationsAssisted record room manager with the running of the record room from A - ZFaxed, Xeroxed, filed, and pulled files for next day's exams, and reviews, etc.Received referrals, perused for legal completion, entered them into CAP and OSISSystemHandled review desk, evaluation desk, placement desk, and CAP data entry desk which involved: scheduling appointments, corresponding with parents, private, parochial, pre, and all other levels of schools, and hospitals for various review outcomes Show less

Bachelor, Business Administration With A Specialization In Health Care Management

Cerification, Patient Care Technitian

Associates, Business Administration/Criminal Justice