Technical Sales Representative
24/7 Customer Phils. Inc.
Cebu, Central Visayas, Philippines
Handled Customer technical issues by carefully analyzing data available in the system and examining customer’s setup in order to provide the most appropriate fix to the issue.Educated and explained issues to the customers in the simplest layman’s term to help them better understand the situation, encourage them to cooperate in resolving such issues and successfully plan for, and utilize their own resources to personally act upon the same circumstance and prevent such occurrences in the future.Suggested better equipment set up and settings in order to maintain a more stable phone and internet connection.