Latino Outreach And Email Marketing Coordinator
Current• Engaged with mental health clinics and other organizations to onboard high potential clients to our free education courses and support groups in English and Spanish.• Managed email marketing platform to help maximize online outreach, organization growth and class retention.• Implemented retention strategies to ensure long-term engagement of volunteer teachers and resource helpers.• Provided verbal and written translation services for clients in Spanish, French and Portuguese.• Identified goals of potential clients to assure suitability for the education courses.• Tracked and maintained database of clients served by outreach process.• Performed crisis resolution with clients and provided further resources.