Maegan Shields Email & Phone Number

As a Administrative Lead I am responsible for the oversight and operations of twenty-six assisted living facilities. Some of the main responsibilities include referral coordination between Team Liaison and intake team, authorization, medical records, referral coordination, and scheduling, as well as patient relations. This role also includes daily communication with contract companies as well as staff within the company to ensure smooth operation’s. This position demand's organizational skills and time management to handle work units, as well as the ability self-manage and delegate appropriate tasks to junior employees. Additional responsibilities are listed below.• Training new personnel on EMR systems as well insurance verification.• Planning PTO calendar• Data entry.• Auditing charts ensure Medicare compliance regulations.• Communication with primary care physician’s to obtain referrals and plan of cares.• Managing supply inventory

• Develop and maintain positive relationships with local military installations and community-based military organizations within Northeast Florida.• Prepare, schedule and conduct interviews with prospective clients.• Process client intake forms, conduct referral checks, and create an action plan to meet the clients' needs.• Address and resolve clients' questions, concerns, and needs in a timely manner.• Conduct basic bookkeeping, accounting, and distribution of emergency assistance fund.• Monitor, track and maintain sensitive database records for clients.• Inspect office conditions regularly and coordinate maintenance activities as needed.• Review, update and create standard operating procedures to ensure efficient task execution.

As an office specialist I am responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills. I tend to any customer/patient’s via telecommunication or email as well as in-person. Usual task's include maintaining any office need such as organizing documents, manage supply inventory, data entry as well as customer/patient support. Some of my other roles and responsibilities included:• Intake and processing customer’s paperwork• Processing customers payment• Calculating “end of day” report• Scheduling• Customer relations• Problem solving

• Training, directing, and supervising more than 20+ personnel in ships critical maintenance duties for precision and efficiency.• Carried out 150 hours as Petty officer of the Watch, serving visitors by greeting, welcoming and direction them appropriately. As well as maintain security protocol and telecommunications system.• Preservation, painting, upkeep of ships external structure, rigging, deck equipment, for 150,000 square feet of the navy vessels structure.• Led and mentored 12 employees in the scheduling of 195 schools and maintained more than 1,000 separate qualifications. Developed and presented PowerPoint presentations to both small and large groups with educational backgrounds varying from entry- to executive-level.

High School Diploma

Associate In Arts, Business Administration

Associate Of Arts - Aa