Yamie Cerna

Yamie Cerna Email and Phone Number

Support Team Manager & Writer @ Technology Partners
chesterfield, missouri, united states
Yamie Cerna's Location
St Louis, Missouri, United States, United States
Yamie Cerna's Contact Details

Yamie Cerna work email

Yamie Cerna personal email

n/a
About Yamie Cerna

I am a goal-oriented Tech Recruiter skilled at sourcing and screening job applicants. I am proficient in recruiting software. I am recognized for filling positions within first few months of hire. I have remarkable strengths in building effective advertising and recruitment strategies to fill technical positions. I am an active listener and skilled communicator with organized approach and good multitasking skills. I have an exceptional network among candidates with highly sought technical skill sets.I have also been writing for several years and I consider it as one of my passions. I am skilled as a writer, but what truly gives me an edge is my unsatisfied hunger for learning. My keenness in doing research matches the intensity of my enthusiasm in writing. I am also very much eager to learn new different writing styles, for I believe that there is never only one way to do it. To add to that, my communication skills are exceptional, as are my convincing abilities. I can be as thoroughly flexible with my time, as I am with my writing, to match with the client's demands.I am an advocate for integrity and good work ethics. I am highly interested in long term professional relationships with clients, be it project-based or on the regular. I can give utmost assurance that I always strive to perfect each project at full capacity. To hire me will be one of the best decisions you'll ever make.

Yamie Cerna's Current Company Details
Technology Partners

Technology Partners

View
Support Team Manager & Writer
chesterfield, missouri, united states
Employees:
237
Yamie Cerna Work Experience Details
  • Technology Partners
    Support Team Lead
    Technology Partners Aug 2021 - Present
    St. Louis County, Missouri, United States
    • Managed workload distribution effectively, ensuring timely resolution while maintaining a balanced workload for all team members.• Created a culture of accountability within the support team, encouraging ownership over tasks while driving continuous improvement initiatives.• Established a collaborative work environment by fostering open communication and promoting teamwork among support staff.• Implemented quality assurance measures to ensure consistent delivery of exceptional service across the team..
  • The Toeic® Program
    Writer
    The Toeic® Program Nov 2020 - Present
    Cebu, Central Visayas, Philippines
    • Write, proofread, rewrite, and edit passages, questions, answers, and answer choices for TOEIC (Test of English for International Communication) exams and practice exams.• Constantly communicate with editors, who are native English speakers, to write better content.• Assist the Quality Assurance Team in checking other writers’ works and giving feedback.
  • Freelance
    Freelance Technical Recruiter
    Freelance Feb 2019 - Aug 2021
    Cebu, Central Visayas, Philippines
    • Coordinated with IT team leaders to forecast hiring needs and department goals.• On-boarded new hires and set up training.• Referred candidate resumes to customer account managers for evaluation and submission.• Maintained in-depth understanding of recruitment trends and hiring desires.• Wrote and posted technical job descriptions• Sourced and selected applicants for technical positions within company.
  • 51Talk
    Senior English Teacher
    51Talk Oct 2018 - Feb 2020
    Cebu, Central Visayas, Philippines
    • Prepared and studied the company-provided teaching materials.• Conducted 25-minute, one-on-one English lessons with students online.• Provide corrective feedback during the lesson.• Set class objectives and monitored daily performance to offer equal access to education.• Assessed students' strengths and weaknesses regularly to provide appropriate methods for addressing learning needs.
  • Bluefrog Contents And Support, Inc.
    Senior Makeup Artist
    Bluefrog Contents And Support, Inc. Dec 2016 - Sep 2018
    Cebu, Central Visayas, Philippines
    • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.• Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.• Conducted makeup classes for newly hired artists.• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.• Enhanced training programs to strengthen employee knowledge and promote new managers from within.• Worked with management team to implement proper division of responsibilities.
  • Mac Cosmetics
    Junior Makeup Artist
    Mac Cosmetics Jun 2016 - Dec 2016
    Cebu, Central Visayas, Philippines
    • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.• Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.• Provided clients with personalized skincare recommendations to support maintenance of healthy skin.• Consistently received positive performance reviews from guests.• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.• Educated clients about products and self-maintenance for healthy skin based on needs and preferences.
  • Wish
    Virtual Assistant
    Wish Mar 2014 - May 2016
    Cebu, Central Visayas, Philippines
    • Identify products and items accurately and tag each one to a certain category.• Research on unfamiliar items and report unsuitable products.• Check legitimacy of products.
  • Zumyrphil Construction, Inc.
    Executive Secretary
    Zumyrphil Construction, Inc. Jul 2013 - Jul 2014
    Cebu, Central Visayas, Philippines
    • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.• Handled all scheduling for company President's calendar and prepared meeting agenda and materials.• Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.• Carefully transcribed phone messages and relayed to appropriate personnel within a minute of each call.• Responded to emails and other correspondence to facilitate communication and enhance business processes.• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.• Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Jpmorgan Chase & Co.
    Phone Banker
    Jpmorgan Chase & Co. Apr 2012 - Jun 2013
    Cebu, Central Visayas, Philippines
    • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.• Connected callers with appropriate professional, department or business.• Responded to customer inquiries with patience and positivity to establish excellent first impression.• Executed customer transactions, including deposits, withdrawals, money orders and checks.• Handled various accounting transactions.
  • Convergys
    Customer Service Representative
    Convergys Dec 2010 - Feb 2012
    Cebu, Central Visayas, Philippines
    • Contributed to company achieving and holding industry-leading customer service ratings.• Maintained accurate and current customer account data with manual forms processing and digital information updates.• Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.• Educated customers how to use company systems, complete forms and obtain desired services.• Educated customers on current promotions, upgrades or new offerings available under current plan.

Yamie Cerna Education Details

Frequently Asked Questions about Yamie Cerna

What company does Yamie Cerna work for?

Yamie Cerna works for Technology Partners

What is Yamie Cerna's role at the current company?

Yamie Cerna's current role is Support Team Manager & Writer.

What is Yamie Cerna's email address?

Yamie Cerna's email address is yc****@****ers.net

What schools did Yamie Cerna attend?

Yamie Cerna attended University Of San Carlos.

Who are Yamie Cerna's colleagues?

Yamie Cerna's colleagues are Dory Pearlstone, Adam Tumolo, Mike Horton, Henry Shifrin, Otoman Fe, Fresh Remark, Elise Miller.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.