Maenette Proctor Email & Phone Number

Jacksonville, NC & Oceanside, CA

• Contract out services to train clientele on a corporation basis; Assess, develop, test, analyze, educate and evaluate all phases of life cycle management, including security, of custom built, multi-user, network based.
• Incorporate user and business requirements into cost-effective, secure and user-friendly solutions known for scalability & performance.
• Well-versed in all phases of the systems development life cycle (SDLC), with a strong working knowledge of data structures and algorithms. Proven success developing customized solutions improving business processes.

San Diego, CA

• Excelled at creating test plans and writing/running automated test scripts to pinpoint software defects, track bugs, close open defects and validate functionality.
• Improved documentation of QA testing practices to enhance their repeat-ability, saving time and money and encouraging testing standardization and best practices.
• Participated in all phases of testing usability, functionality, stress, load, reliability, feature, regression, and acceptance.
• Contributed to high-reliability technology releases as a result of thorough testing that helped maintain industry-leading sales ranking, market share and customer-satisfaction rating.

Costa Mesa, CA

• Utilized Visual C++ for Embedded Software Development
• Mentored fellow programmer in Visual Basic

Vienna, VA

Contracted out services for diverse client base providing full systems development life cycle from coding and prototyping through system testing, integration, deployment, instructor lead training, and curriculum. Worked on team and individual development projects to deliver secure, robust and scalable business information solutions. Experienced in.

Mclean, VA

• Internally recruited to launch DC Metropolitan franchises.
• Independently programmed registration system and systems operations.
• Provided consulting services which included on-site visits to customer offices to design and create or modify custom applications and databases administration.
• Maintained quality of instruction, assisted in closing of major sales, coordinated training and instructor certification, and scheduled all resources.
• Responsible for all aspects of establishing the first New Horizons (NH) franchise in the DC metropolitan area, from hardware and software consulting to interviewing prospective employees.
• Led monthly company business meetings with instructors.

Costa Mesa, CA

• Created "New Horizons Certified Instructor" program aimed at improving quality of instruction, reducing instructor turn around by 80%.
• Independently developed new classes (outlines, manuals, class examples, & instructor notes). Several of these classes have been expanded to create other class levels. Increased sales by over $7.2 million per year.
• Developed & delivered Train the Trainer power hours to ensure & improve instructor standards.
• Increased team productivity & automated repetitive tasks by creating DOS batch files to handle reset of computers for courses to reduce class setup time by 40%.
• Developed program provide consulting services which included on-site visits to customer offices to provide personalized one-on-one training with executives.
• Promoted to Senior Instructor, then to Training Supervisor, & awarded "Instructor of the Month", within the first six months of employment.

Mission Viejo, CA

• Procured and installed hardware and off the shelf software packages.
• Developed custom software (analyzed, modify, test, debug, document).
• Provided administrative (training and phone support) to end users.
• Designed & developed (scheduling, correspondence, CRM, etc.) programs for database control for a legal company client enabling an increase of work load for clients' business that resulted in company being more.

Costa Mesa, CA

• Responsible to Chief Executive Officer.
• Managed 5 full time and & 11 steady consultant instructors, more as needed.
• Trained and managed new instructors ensuring high quality and consistent classroom instruction.
• Responsible for quarterly scheduling: courses, instructors, class rooms on & off site, computers, and equipment.
• Developed custom software in dBase III+ for scheduling reducing errors in scheduling by over 19%.
• Designed new course, outline, manual, & class files (advanced DOS, programming DOS batch files, programming in dBase II, dBase III, Paradox 3.5, and others), increasing company revenue by 15%.

Fullerton, CA

• Software development for over 50,000 subscriber database with full systems development life cycle (SDLC), with documentation, increasing productivity by 19% for a company whose profits exceeded one million dollars.
• Created & managed a global shipping section that maintained inventory, sales, and client lists developing skills in; systems development life cycle (SDLC) of custom software increasing productivity by 19% utilizing.
• Maintained accounting and payroll software utilizing COBOL.
• Completed company wide BASIC migration from Tandy to IBM.
• Managed six direct reports; responsible for their training, and day to day operations.

Certification, Computer Programming

Computer Science

Computer Science