My purpose is to live a fulfilling and serene life, with no regrets; I will use my skills, knowledge, experience, and capabilities to help lead, empower, and support other people in accomplishing living a home and work life, which meets their vision; In doing so, will allow me to satisfy a purpose in my life for helping others to accomplish their aspirations. • Founded Favored Enterprises, provides coaching service called Changing Your Life Coaching, offering executive, leadership, business, resilience, life, & career coaching, supporting clients in creating strategies, identifying & setting goals, & creating action plans.• Define & create individual, group, & online coaching programs & workshops. • Coach clients through situations & behaviors to increase awareness, consider different positive perspectives, & find solutions for problems & emotions that prevent them from reaching their full potential & goals.• Contribute to the community by providing volunteer coaching to non-profit organizations.Business Coaching• As an Independent Contractor, perform resilience, executive, leadership, career, life, business, & group coaching for a global company that uses a holistic, science-backed methodology to coach all levels of employees of Fortune 500 companies & US Government employees.• As an Independent Contractor, performed resilience, leadership, career, & life coaching for employees of a global information technology company.• Coach business owners in developing vision, strategies, & action plans to achieve business, professional, & personal development goals.Group Coaching, Training, and Facilitation• Design, create, & facilitate group coaching sessions for profit & non-profit organizations.• Designed & presented a human resource tele-class for business owners attending a Business Educational Institute.Career Coaching• Help professionals & employees of organizations with job promotion, transitioning into a new role, & making a career change.

Practiced the Georgia Post-Judgment Collection of civil acts and other local, state, and federal laws for the recovery of monetary judgments awarded to creditors by the Magistrate and State Courts. I depended on my talents for being thorough, efficient, and achieving difficult jobs accurately to satisfy customer monetary judgments. I was appreciated by my clients for excellent customer service. • Judgment recovery satisfaction rate of 70%• Rewarded for quality customer service by clients with referrals and repeat business • Punctually filed actions and forms for case files with the courts and agencies for meeting deadlines• Adhered to laws and court procedures in detail resulting in 0% rate of cases being dismissed and not being heard by the Judge

Performed as an analyst within the development organization of Providers Technologies Division of the company. I applied my analytical, professional, technical, and quality control core competencies in performing verification and validation activities for the software engineering processes followed and work products created throughout the different software development life cycle phases in developing healthcare IT solutions. I used my abilities as a factual and objective communicator to help in training and my comprehensive reading and writing soft skills in quality assurance and quality control to decrease errors and defects.• Co-managed with the Quality Assurance Team in overall test planning and management of different testing groups to ensure compliance of quality control and testing of requirements. • Created and wrote a Software Process Improvement Plan Document based on Capability Maturity Model level 2 to improve on processes used in developing IT solutions.• Created and wrote the Defect Prevention Plan Document tailoring it to fit the Capability Maturity Model level 2 to reduce cost in developing IT solutions and build a quality product that met required specifications.Training and Facilitation• Trained different testing groups on software testing tools for meeting quality control requirements and decreasing the number of errors and defects deployed into production.

As a Project Manager managed the entire project life cycle for Enterprise-level IT projects and as a Quality Control Analyst and Testing Strategist managed IT testing projects and production software releases within the Quality Control Department. • Created, maintained, and executed project strategies, plans, and schedules to keep projects on track and closed on time according to the scope, business, and stakeholder’s requirements and expectations.• Effectively reported overall project status to stakeholders by analyzing project data and weighing the pros and cons.• Expeditiously managed post production issues for software releases significantly increasing system reliability, functionality, productivity, and end-user’s ability to conduct business.Training and Facilitation• Trained different testing delivery teams on how to conduct software testing to ensure requirements were met and functionality of system performed as designed.• As an IT Project Manager, acted as a liaison and planned, held, and facilitated project meetings between various IT functional groups, executives, senior management, business units, stakeholders, development, & testing delivery teams for Enterprise-level IT projects.• As a Test Strategist and QC Analyst in the Quality Control Department, acted as a liaison and planned, held, and facilitated project meetings with various departmental quality control teams for production software release IT projects. • Effectively listened to IT team members and business units as a liaison to clarify and resolve issues and agree on goals. Leadership• Productively led team members to ensure processes, procedures, and requirements were followed for developing and delivering quality products within the project scope. • Positively engaged and led team with a genuine and factual approach in communicating, significantly increasing meeting project deliverables deadline