Maen Samara Email & Phone Number

United Arab Emirates

Dubai, Dubai, Ae

Solving the emerging Human Capital problems in the Digital Transformation AgeTrans Skills is a trusted advisor to many of the Middle East’s most respected organizations and a leading Human Resources Services Firm with an International Network active in 55 countries. Our clients range from the largest corporations to emerging growth companies and government bodies. We work at the highest levels of leadership to create tangible and enduring business impact. Our core services include: - Multi-country Payroll Outsource covering 40+ countries across MEA- Multi-country Single SaaS Platform- Executive Search - General and Specialized Recruitment Services - Manpower Outsourcing (EOR/PEO) - HR Digital Transformation - Psychometric Assessment, Gamified Learning, Coaching and Performance ManagementTrans Skills is a subsidiary of the Al Serkal Group – a diverse group of companies operating in the Middle East and Internationally since 1947.

Abu Dhabi, Ae

Dubai, Ae

Ae

Ae

Taking the lead in: Assisting with the business case, Planning and monitoring, Eliciting requirements, Requirements organization, Translating and simplifying requirements, Requirements management and communication and Requirements analysis.All done along will setting strategical scopes for business enhancement and user experience development, coaching the adoption of the new technologies at business and top management levels.Managing the day to day relations with technology vendors and assuring the quality of the deliverables.My Business Analysis skills include, but are not limited to, the following, taken on whatever is required to achieve success:• Requirements gathering• Workshop facilitation• Business Process Mapping using BPMN• Business modelling using UML, use cases, user stories• Project initiation, scoping and estimation / business case preparation• Change management• Pre and post sales• Business Domain (data) modelling• Business Analysis team processes establishment• User Interface and report specifications• Functional testing and test case quality checking

Albuquerque, New Mexico, Us

Speridian Technologies is a MNC with workforce of around 500 technology specialists in providing state of the art CRM solutions to the public sector in the GCC region USA and Africa. • Working on various Customer Relationship Management Projects in the region. • Carrying out business process re-engineering tasks as well as plan and implement processes & systems solutions that meet the needs of our clients' business conditions.• Recommending best practices for function/process.• Ensuring process integration within the clients' organization.• Responsible for preparing all documents related to BRD’s, SRS’s, & BRS’s. • Preparing & designing UI (User Interface).• Testing scripts, scenarios & performing Quality Assurance tasks.• Preparing user manuals. • Conducting end user training sessions running and monitoring the everyday progress. • Conducting presentations for the existing & potential clients explaining system features. • Responsible for the delivery of company projects within the time frame and within set quality standards and budget.• Performing end user full techno/functional support out of the experience acquired. • With addition to participating in RFP’s preparation and submitting• Sales and pre-sales assignments My current involvement exposed in nominating prospects, making the initial communications with the leads, defining high level functional needs and requirements, perform Targeted Account Selling strategy and Analysis, preparing POC's along with the technical team, preparing presentations with different scopes and aims,run the presentations internally and externally, preparing Functional and financial proposals, continues following up with the leads and the opportunities, preparing all the essential statistical and status reports for top management covering whatever lined in the pipeline.working in a challenging tough environment under the pressure of limited time budget makes it interesting and cool life to be lived

Computer & Communications Systems (CCS) along with its sister company, International Computer Systems (London) Ltd. (ICS) are one of the largest software solution providers in the region, with over 340 employees.• Participate in business workshops where the business requirements are discussed and possible CRM solutions are identified.• Understand the customer requirements and translate them into business and functional specification requirements. Communicate the requirements to the development team. • Design the CRM processes, perform a high level analysis of the requirements and complete a functional analysis that will be used as input by the development teams.• Designs complex CRM applications using the Siebel suite of products to synchronize and coordinate customer interactions.• Work closely with business teams to align the CRM strategy with the CRM deployment.• Ability to trouble-shoot various Siebel environments and technical related problems in coordination with the technical team.• Installation of Siebel CRM Business Application on Win. Platform.• Full lifecycle implementation skills including Siebel configuration Siebel architecture including Gateway Server, Enterprise Server, Siebel Server, Web Server and Database Server & using Siebel Tools.• Administrative Roles in regards to user interface, personalization and customization based on user needs.• End user daily support task • Actuate Reports Design customization and configuration.• Reports both Actuate and Oracle BIP full installation administration and creating new reports• Contacting certified instructors from Oracle partners globally.

Master Of Business Administration (Mba), Strategic Managment And Leadership

International Diploma Progra, Business Administration

Bachelor'S Degree, Telcommunication Technology