Melissa Ormsby Email & Phone Number

Phoenix, Az, Us

perform clinical monitoring and report patient condition changes for escalated intervention. provide comfort for patients, ensuring safety and level of care complies with state regulations

Phoenix, Arizona, United States

~ Led the transition from paper to electronic application submissions~ Spearheaded a compliance campaign with a demanding deadline; 100% Federal and State standards audit results~ Assisted in preparing and coordinating provider information to and from internal departments~ Maintained credentialing database while tracking all direct provider contract data~ Verified the licensing, training, and certifications of medical staff to ensure healthcare professionals comply with all established regulations and guidelines

Phoenix, Arizona Area

~ Key performer in partner outreach campaigns calling patients for case management, on-boarding, tracking and scheduling appointments, dietary education, and preventative medicine~ Answer telephone in compliance with departmental procedures and quality metrics, determine the nature of calls and route appropriately; obtain from and record information to the Electronic Health Record~ A highly autonomous remote position demanding an effective time management schedule, critical decision making, and a diligent work ethic

Phoenix, Arizona Area

~ Daily collaboration with RN Case Manager and Social Workers to document policy and update patient records~ Assisted with hospital discharge referrals, insurance requests, and coordinated with supply vendors~ Schedule and coordinate appointments and monitor appointment schedules

Phoenix, Arizona Area

~Integral in daily Surgical and Telemetry patient care including chart reviews, transition planning, oversight and notification~ As a primary point of contact, provided highly effective communication, concierge service, and on-going liaison support to ease the way of new patients, patients moving to new clinics, or established patients calling before their appointments~ Monitored and reported patient vitals, nutritional plans, and other administrative and office support tasks as needed~ Received numerous positive evaluations based on achieving targeted goals~ Implemented department-wide supply side ordering procedures to enhance equipment safety and availability for surgical procedures