Tangram helps organisations of all shapes and sizes improve the outcomes of their software development and design projects. We provide specific, targeted software design and consulting services that help businesses get the most out of their investment in technology by solving difficult architecture and collaboration problems.

As Head of Product at Digivizer, I helped the company transform into more of a customer-centric organisation, supporting product design, software engineering and technical support as core capabilities. This transformation helped the company launch its first SaaS product, as an engine for long-term growth.- Led a company-wide shift from an agency-centric business model to a product-centric model- Managed R&D, design and launch of the company’s first consumer SaaS product- Researched, defined and documented a constellation of problems and value hypotheses at the intersection of social media marketing, paid media spending, analytics and data visualisation, forming a high-level backlog for experiment-driven product development- Worked with the CEO and senior leaders to set strategy and prioritise problems to work on- Introduced a flexible framework for quarterly goal-setting and planning based on OKRs- Facilitated org-wide workshops to define new company core values and cross-functional collaborative working practices- Coached and mentored the engineering and product delivery teams, leading them to develop their own unique agile process with methods of self-managed feedback and course-correction- Trained and mentored a team of product designers and design technologists- Creative direction of in-house brand identity and design systems- Supported the team with interaction design and UI development in JavaScript/React- Launched enterprise analytics dashboards and information radiators for clients including Microsoft Australia, Lenovo Asia/Pacific, Intel, Barilla- Planned and supervised various machine learning and NLP projects aimed at improving data quality and processing efficiency

- Designed and implemented user interfaces and tools for managing a real-time social listening platform and analytics reporting pipelines- Developed databases, API contracts and protocol buffer schemas for processing social media analytics at scale- Introduced bounded contexts and teased out encapsulated services from an intricate distributed message-passing architecture with Ruby and RabbitMQ

Joined fast moving bootstrapped Sydney startup of 5 other software engineers, which eventually grew to a team of more than 50 people in Sydney, Austin and San Francisco. Over the course of my three years at BigCommerce, I helped grow the product into one of the world’s leading e-commerce platforms.- Fixed hundreds of bugs in production systems and internal tools- Interviewed and hired many brilliant software engineers- Trained, mentored and supported junior and mid-level software engineers- Organised and facilitated internal hackathons and creative sprints- Technical lead on first SOA project at the company, a stateless service to manage global shipping quotes and provider configuration- Influenced the transition from a monolithic PHP codebase to a distributed system of single-responsibility services- Influenced the transition towards a more robust and testable style of object-oriented PHP across the core application- Launched the original versions of open source clients for the Stores API in PHP, Ruby, Python and Java- Developed unique in-house knowledge and techniques around sampling and probing legacy code paths in production using graphite and statsd- Developed a proprietary framework for feature flags and ramp-up using weighted probabilities- Seeded and grew the use of Ruby as a core language/capability across the engineering team- Worked with the platform team to launch the App Store- Managed the expansion of the Stores API to cover the majority of merchant use cases already supported by the product UI- Designed and managed the developer portal and set up an automated publishing pipeline for documenting API resources and schemas- Prototyped and launched the initial implementation of blogging in the product- Designed and implemented Facebook SocialShop, allowing merchants to seamlessly embed their entire store on Facebook’s app platform at the time

Technical Consultant for Berlin based logistics and e-commerce company. Supported theIT department getting up to speed with version control and unit testing, managed their international payment processing systems and extracted a bespoke I8LN/translation application from the legacy codebase to facilitate the company's expansion into the Eastern European and Russian markets.

I managed the redesign and legacy code migration for New Zealand’s largest cinema guide, Flicks.co.nz, and led the development of a REST/webhooks API which transformed the way the NZ cinema industry shared data. Also supported web projects for a variety of Auckland entrepreneurs and SMEs associated with the IdeaHQ business incubator.

Core Developer on New Zealand’s leading CMS, working on both open source products and client projects. Developed an automated pre-pay and post-pay billing engine for a VoIP startup, Merge Communications. Introduced unit testing code standards and ran workshops educating developers about mock objects and stub services.

Worked on UI and backend/scoreboards for a suite of online games commissioned by the Royal New Zealand Airforce.

Research Assistant withg Elvis Software Research Group at the School of Mathematics, Statistics, and Computer Science. Developed parsing and analysis tools in Ruby and R to analyze a corpus of large Java programs to test Prof. James Noble’s infamous “Lego Hypothesis”. My enthusiasm for the project kickstarted a collaboration between Victoria and Auckland University, leading to ‘Understanding the Shape of Java Software’, a paper I co-authored, which was one of the first in-depth studies into large scale Java codebases and caused a stir at the OOPSLA 2006 conference.

Developed lesson plans, teaching materials, and taught an entry level web design paperfor the Fashion and Textiles Department at the School of Design. More than 5 years later, the course was still being taught.

Design Technologist at award winning New Zealand design agency. Developed application features and frontend templates for a range of high profile public and private sector websites, including NewZealand.com. Introduced advanced CSS techniques to the studio and initiated the move away from table based HTML design. Developed the HTML/CSS user interface for the New Zealand Government’s groundbreaking online encyclopedia Te Ara, which won the ‘BesT Design Award for Interactive Media’ in 2005.