Maeve Power Email & Phone Number

London And South East

A customer-facing position that is responsible for supporting three Senior Relationship Managers with their customer portfolios in the London and South East Region. Key activities include calculating customer quotations, preparing documentation and liaising directly with both customers and suppliers to collate all the necessary information required to ensure swift payment on their finance agreements.Accompany Relationship Managers to customer meetings to provide support and gain… Show more A customer-facing position that is responsible for supporting three Senior Relationship Managers with their customer portfolios in the London and South East Region. Key activities include calculating customer quotations, preparing documentation and liaising directly with both customers and suppliers to collate all the necessary information required to ensure swift payment on their finance agreements.Accompany Relationship Managers to customer meetings to provide support and gain further understanding of our clients businesses and their funding requirements, whilst also increasing my knowledge of the bespoke transactions we provide. Show less

Act as the customer’s first point of call when they enter the branch, identify their needs and guide them accordingly.Understand customer’s financial situations and identify opportunities to promote the best products and services to help meet their needs.Group meetings with line manager to discuss the outcome of customer service survey results and ways in which it can be improved.Contribute to the training of new staff members, whilst ensuring existing staff members are aware of any… Show more Act as the customer’s first point of call when they enter the branch, identify their needs and guide them accordingly.Understand customer’s financial situations and identify opportunities to promote the best products and services to help meet their needs.Group meetings with line manager to discuss the outcome of customer service survey results and ways in which it can be improved.Contribute to the training of new staff members, whilst ensuring existing staff members are aware of any changes to products and procedures.Comply with strict regulatory and risk requirements to prevent financial loss and theft. Show less

Direct line management of 5 members of staff.Controlling cash levels and organising the rota for a team of five, this gave me a great opportunity to improve my communication and time management skills. Daily cash reconciliations. Serving customers and building a strong rapport with them, whilst promoting the benefits of our rewards card in order to encourage our client loyalty.

Bachelor Of Arts (B.A.), Business Management, 2.1

Education record