Mae West Email & Phone Number

Lathrop, California, United States

Deliver excellent customer service by providing user-friendly technical troubleshooting and problem resolution, ensuring a seamless experience for clients.Handle inbound customer calls, addressing inquiries and providing assistance to resolve technical and service-related concerns efficiently.Manage outbound call checklists and maintain databases to ensure.

• Serve as the first point of contact for the company, welcoming clients and visitors with a professional demeanor.
• Maintain a tidy and presentable reception area, creating a positive first impression for all guests.
• Answer, screen, and forward incoming phone calls, providing basic and accurate information via phone, email, or in-person.
• Manage front office supplies, placing orders and maintaining inventory to ensure seamless daily operations.
• Update calendars, schedule meetings, and coordinate appointments for efficient office scheduling.
• Receive, sort, and distribute daily mail and deliveries, ensuring timely and accurate handling.

United States

• Recognized for strong customer service, leadership, and a positive approach to resolving inquiries and issues.
• Implemented an organized filing system, improving accessibility and retrieval of confidential documents.
• Operated diverse equipment and tech for job performance, contributing to seamless office functionality.
• Collaborated with Administrative & Executive Assistants, seamlessly providing backup during vacation or illness.
• Efficiently managed a high-traffic reception area, achieving high acknowledgment from management.
• Skillfully engaged with high volume inbound & outbound calls, averaging five hundred transfers daily.

• Supported team members with member concerns and questions, demonstrating professionalism and exceptional customer service.
• Oversaw new hire training, ensuring a seamless transition into the role.
• Daily cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
• Trained and coached team members on standard policies and procedures for future interactions with guests; including but not limited to computer training, guided tours, how to clean equipment, and managing guide.
• Frequently performed a comprehensive walk of all club areas; quickly fixed any safety/policy issues and addressed cleanliness concerns.

• Responded to member inquiries in a timely and professional manner; elevating concerns to Assistant Manager or Manager if needed.
• Assisted in maintaining the neatness and cleanliness of the club, adhering to all COVID-19 protocols and procedures.
• Addressed with exceptional customer service, providing tours for prospective members, and assessing their goals during all tours.
• Daily check-ins with guests during their fitness journey, providing any reassurance regarding questions about the facility or machines.

California, United States

• Source high-caliber candidates, utilizing LinkedIn Recruiter, employee referrals, and company backlogs.
• Conducted internal interviews to qualify candidates before presenting them to external clients.
• Established and maintained long-term relationships with candidates through courteous communication.
• Collaborated with hiring managers to identify recruitment needs and develop effective sourcing strategies.
• Prioritizing multiple tasks, through skillful organization practices, while able to work independently.

• Elevated sales team performance and mitigated losses through training/mentorship, driving impactful tactics.
• Directed recruitment, training, and management of new store staff, optimizing onboarding and performance.
• Drove a high-performance selling culture by coaching associates and optimizing sales for enhanced profit margins.
• Demonstrated proactive conflict resolution, ensuring customer satisfaction and positive guest experience.
• Maintained retail standards with meticulous oversight of visual and operational elements.
• Safeguarded company assets by implementing effective inventory control and loss prevention practices.

New York, New York, United States

• Spearheaded the rapid and successful launch of the highly anticipated Whole Foods Market in Harlem, New York by skillfully filling 100 permanent positions within the first year.
• Mentored Team Members sustaining a high-performance team with minimal turnover.
• Effectively delegated/empowered ATLs, and team members, defining clear expectations to achieve WFM standards.
• Maintained a positive environment of outstanding teamwork and mutual respect amongst ATLS, and associates.
• Sustained comprehensive knowledge of products, industry trends, merchandising, and inventory management.
• Proficiency in computer software; MS Outlook, MS Office Suite, and Workday.