Mafalda Carvalho Email & Phone Number

Lisbon, Portugal

Lisboa

Working directly with Board, I contribute to defining HR strategy and policies that combine the business objectives' pursuit with the satisfaction of employee expectations.

Combining Business Management of ProPeople with HRBP role at client's companies, I acquired a large range of competencies, such as: working for results, client focus, strategic perspective, loyalty, sense of urgency, maximizing synergies from diversity, quickly diagnosis capacity, among many others.Leading a multinational company, I am capable to deal with different cultural backgroundsDue the company has two locations (Lisbon and São Paulo), I am used to manage people in person as well as remotely.Working as HR consultant, I support Human Resources Departments and /or the top management, other departments Directors, Managers and Team Leaders, that allowed me to:understand how a company works as a whole, and how we can manage to better articulate the different departments toward excellent resultsposition the Human Resources / or Talents Development Department as a truly business partner (to avoid being perceived almost as a cost center)diagnose organizational climate, through structured surveys and empirically analyzing formal and informal roles, behaviors and interactionscreate motivational contexts where the best talents feels valued, to drastically reduce turnover and absenteeism and increase productivitydesign and implement customized development programs to increase competencies that are aligned with companies goalsdeliver training and coaching programs to increase leadership competencies and other core soft skills.

Lisboa

Working directly with level C, I was responsible for the definition and implementation of various projects, designed to put people at the center of the organization, leading the company to become a The Great Place to Work.My proposals aimed a systemic set of interventions, such as: strengthening competencies at different leadership levels, improving recruitment processes, strategies for attracting and retention of talents, improving the onboarding process, implementing continuous feedback practices, etc. .

As a volunteer, I was the President of the board during six years and a half.Applying business knowledge (management, marketing & sales) and using my leadership expertise and international know-how, I caused a strong positive impact on the Association development, such as:increasing income more than 400%duplicating the associate membersstrengthening image as a credible and valuable organization due to a specific media and communication strategy, significant increase on visibility for the general public, health professionals, governmental institutions and people with celiac diseasesignificant increase in the perceived value by associate membersstaff team growth (number of members and knowledge and skills)diversifying useful services and events - significantly increase of participationretaking the association's presence and recognition in the international framework, namely with AOECS (European Federation of Celiac Associations)

Was teaching ‘Planeamento e Avaliação da Formação' (Training Planning & Evaluation) for the Human Resources Management students

As a senior consultant, I was responsible for:diagnose clients needs to fill the gap between present and desired future - what kind of competencies people have to increase or develop and/or what kind of structural or communication changes should be implemented in the company or department, to be succeed and achieve resultsadapt or customize training programs, totally adjusted to the companies needsAs a business unit manager (Profile Diagnosis - DISC model), I was responsible for. develop the add value argumentation to be presented to internal colleagues and to the clientsmanage the relationship with the tool rights holdertrain the trainers

Was teaching ‘Comunicação e Publicidade’ for Mkt Students

Programa Avançado De Recursos Humanos, Recursos Humanos

Senior, Executive & Life Coaching

Coaching

Coaching Certificate Program, Coaching

Mba, Marketing

First Level, Family Therapy

Graduate, Psychology

Activities and Societies: Associação de Estudantes da FPCE-UL, Associação Nacional de Estudantes de Psicologia (ANEP)