Contributing to Euronext's Continual Service Improvement (CSI) team, my role involves fostering ongoing enhancements within the IT service delivery lifecycle. I actively seek opportunities to improve service performance, aiming to deliver heightened value to the business. By focusing on continuous improvement, I play a part in optimizing services and supporting our commitment to excellence.

Responsible for preparing minutes and presenting the activities and projects to the students. Organize useful workshops for students and establish contact with several companies for the preparation of the second edition of the "Alcançar +" seminar. I also presented the second edition of the "Alcançar +" seminar.

Responsible for writing the minutes and approving activity plans and projects. Organization of workshops, thematic parties, and establishing contact with companies for the first edition of the "Alcançar +" Seminar.

At Santander, I actively contributed to the opening of Santander accounts for ESTG students at the Polytechnic Institute of Porto (IPP). Engaging in comprehensive training and team-building activities, I refined my skills in negotiation, communication, and sales.