Mafaz Seyed Email & Phone Number

🚀 NOC Engineer | IT Specialist Greetings! I am a detail-oriented and motivated professional with a decade of customer service and a strong foundation in IT support. My profile combines technical proficiency with customer-centric skills, making me an asset in the field of information technology.Skills Snapshot:🌐 Network Monitoring: Logic Monitor, Cisco Meraki, and Aruba🔍 Troubleshooting: Connectivity, Performance🖥️ Operating Systems: Windows📡 Networking Basics: TCP/IP, DNS, DHCP, OSI Model🛠️ Network Devices: Routers, Switches, Firewalls📞 Communication: Strong verbal and written🤝 Team Collaboration: Enthusiastic collaborator🚀 Quick Learner: Adept at new technologies🧩 Problem-Solving: Identifying and implementing solutionsExperience Highlights:📍 NOC Engineer | Cello Communications, Wellington, New Zealand | July 2022 - Present🌐 Monitored network using Logic Monitor, and Cisco Meraki for high availability.🔍 Responded promptly to alerts, minimizing downtime through effective troubleshooting.🤝 Collaborated with teams to resolve complex network issues.📄 Documented incidents, solutions, and procedures with attention to detail.🚧 Upgraded FortiGate firewalls, enhancing security features.Certifications:🚧 Working Towards: Fortinet Certified Professional🏆 Microsoft Azure Fundamentals🏆 Fortinet Certified Associate Cybersecurity🏆 Fortinet Certified Fundamentals Cybersecurity🏆 Oracle Cloud Infrastructure 2023 Certified Foundations Associate🚀 #NOC #ITSupport #Networking #Networksupport #ServiceDesk #ProblemSolver #ContinuousLearner