AeroLeads people directory · profile
Francis Ma Email & Phone Number
[Hungry and Foolish] Technology Mentor / Leader / Manager | Agile Methodologies | Infrastructure / Platform | Audit / Compliance / Security | OS & Storage Automation
at
Cisco Jasper
1 work email found
@yp.com
4 phones found area 626, 818, and 888
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
[Hungry and Foolish] Technology Mentor / Leader / Manager | Agile Methodologies | Infrastructure / Platform | Audit / Compliance / Security | OS & Storage Automation
Location
Simi Valley, California, United States
Who is Francis Ma? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Francis Ma is listed as [Hungry and Foolish] Technology Mentor / Leader / Manager | Agile Methodologies | Infrastructure / Platform | Audit / Compliance / Security | OS & Storage Automation at Cisco Jasper, based in Simi Valley, California, United States. AeroLeads shows a work email signal at yp.com, phone signal with area code 626, 818, 888, and a matched LinkedIn profile for Francis Ma.
Francis Ma previously worked as Sr. Manager - Tech Ops at Ticketmaster and Technical Account Manager at Amazon Web Services (Aws). Francis Ma holds Mba, Management Information Systems from California State Polytechnic University-Pomona.
Company email context
Email format at Cisco Jasper
This section adds company-level context without repeating Francis Ma's masked contact details.
{first_initial}{last}@yp.com
86% confidence
AeroLeads found 1 current-domain work email signal for Francis Ma. Compare company email patterns before reaching out.
Profile bio
About Francis Ma
A motivated, decisive, and detail-/goal- oriented problem-solver with solid experience in management of people, projects, and technology infrastructure seeking new opportunity.
Listed skills include People Oriented, Team Oriented, People Skills, Storage, and 34 others.
Current workplace
Francis Ma's current company
Company context helps verify the profile and gives searchers a useful next step.
12 roles
Francis Ma work experience
A career timeline built from the work history available for this profile.
Sr. Manager - Tech Ops
- Mentored and led the Managed OS teams of 9 members on performing OS-layer engineering and operational projects via Change Management
- Managed Golden images of OS via Ansible and GitLab as part of Platform Engineering self-service offerings
- Led PI and Scrum ceremonies to achieve continuous improvement
- Worked with Leadership on project management and planning via Agile Methodologies / SAFe
- Created customized inventory reports in Device42 via DOQL for internal projects and audits purposes
- Worked with audit, compliance, and security teams to ensure PCI and SOC audit and security requirements are met
Jul 2021 - Oct 2024
Technical Account Manager
- Proactively analyzed customers' utilization for opportunities on cost-savings & ROI-improvement
- Oversaw prompt investigation/escalation/resolution of ES customers’ cases
- Assisted customers on making strategic decisions to grow their business and infrastructure
- Built test infrastructure with various AWS services
Jun 2019 - Jul 2021
Manager, Storage & Linux Systems Administration
Dexyp
- Mentored and managed members of both the Enterprise Storage and the Linux Systems Administration teams
- Worked with auditors on ensuring all OS-layer audit & compliance requirements are met
- Created and maintained automation scripts
- Performed hands-on and on-call duties & tasks of the previous two positions as needed
Dec 2017 - Jun 2019
Lead Enterprise Storage/Systems Administrator
Dexyp
- Mentored and managed Enterprise Storage Administration team members on infrastructure projects and daily tasks
- Reduced OpEx by creating & implementing budgetary forecast/plans to improve ROI
- Managed relationship with VARs/vendors and conduct proof-of-concept evaluation
- Automated repetitive tasks via scripts
- Designed and implemented D/R arrangement for various applications
- Participated in on-call rotation
Apr 2012 - Dec 2017
Sr. Systems Administrator (Unix/Linux)
Yp.Com (Formerly At&T Interactive)
- Automated routine/repetitive tasks via scripts in various languages
- Configured and maintained approximately 3,000+ web & DBMS server systems as well as BIND DNS zones
- Built “TPKG” packages for software management
Mar 2011 - Mar 2012
Sr. Systems Administrator (Unix/Linux)
Live Nation Entertainment (Ticketmaster Entertainment)
- Automated and customized installation and configuration of Citrix XenServer and VMware systems
- Developed querying/reporting of virtualization data for performing tasks via scripts (bash & Ruby)
- Configured and maintained 3,000+ web & DBMS server systems via in-house RPM packages
- Performed configuration modifications and maintenance on NetApp storage devices
- Configured and maintained OS-bundled software such as BIND, postfix, keepalived to meet application requirements
- Configured Netscaler for load-balancing server farm
Mar 2006 - Mar 2011
Sr. Unix Systems Administrator
- Led and mentored systems administrators on projects rolling out Linux systems
- Assigned tasks based on priority of projects and availability of group members
- Created and maintained documentation for building and configuring systems
- Built, configured, and maintained 4k+ servers worldwide utilizing jumpstart/kickstart and in-house configuration tool
- Built and configured UNIX systems for the HPOV project using Veritas VxVM, VxFS, and Oracle 8i
- Created scripts for automating configuration, performing routine maintenance, and troubleshooting of systems
Oct 2002 - Mar 2006
Noc Manager
Overture Services (Formerly Goto.Com)
- Built, staffed, and managed the NOC of up to 11 members in 9 months with minimal supervision for 24/7/365 1st-tier monitoring and support on network, server systems, and applications
- Held weekly Change Management meetings
- Created Standard Operating Procedures for proactive monitoring and support for systems, applications, and network connectivity
- Ensured proper escalation of unresolved issues to the appropriate support groups via Remedy
- Took ownership of routine and emergency site launches for all front-end serving co-locations from Configuration Management
- Maintained monitoring tools for monitoring network devices and traffic via SNMP
Jul 2000 - Oct 2002
Business Systems Analyst
Analyzed business processes and requirements, prepared requirement specification and test plan for project, conducted hands-on user-training sessions on new applications
Feb 2000 - Jun 2000
It Manager
Kavesh, Minor & Otis / Kavesh & Gau / Proven Marketing
Defined and executed IS/IT strategies, customized and implemented GoldMine Customer Relationship Management system, validated Y2K compliance of equipment, end-user support
Jul 1999 - Feb 2000
Edp Programmer Analyst
Alhambra Municipal Court
Novell NetWare, Microsoft Windows NT Server, Access, Visual Basic, Visual FoxPro, IBM mainframe terminal emulation, end-user support, mentored student interns
Mar 1993 - Jul 1999
4 education records
Francis Ma education
Mba, Management Information Systems
California State Polytechnic University-Pomona
Bs, Business Administration - Computer Information Systems
California State Polytechnic University-Pomona
Computer/Information Technology Administration And Management
Mt. San Antonio College
High School, Science
St. Joseph'S College (Hong Kong)
FAQ
Frequently asked questions about Francis Ma
Quick answers generated from the profile data available on this page.
What company does Francis Ma work for?
Francis Ma works for Cisco Jasper.
What is Francis Ma's role at Cisco Jasper?
Francis Ma is listed as [Hungry and Foolish] Technology Mentor / Leader / Manager | Agile Methodologies | Infrastructure / Platform | Audit / Compliance / Security | OS & Storage Automation at Cisco Jasper.
What is Francis Ma's email address?
AeroLeads has found 1 work email signal at @yp.com for Francis Ma at Cisco Jasper.
What is Francis Ma's phone number?
AeroLeads has found 4 phone signal(s) with area code 626, 818, 888 for Francis Ma at Cisco Jasper.
Where is Francis Ma based?
Francis Ma is based in Simi Valley, California, United States while working with Cisco Jasper.
What companies has Francis Ma worked for?
Francis Ma has worked for Cisco Jasper, Ticketmaster, Amazon Web Services (Aws), Dexyp, and Yp.Com (Formerly At&T Interactive).
How can I contact Francis Ma?
You can use AeroLeads to view verified contact signals for Francis Ma at Cisco Jasper, including work email, phone, and LinkedIn data when available.
What schools did Francis Ma attend?
Francis Ma holds Mba, Management Information Systems from California State Polytechnic University-Pomona.
What skills is Francis Ma known for?
Francis Ma is listed with skills including People Oriented, Team Oriented, People Skills, Storage, System Administration, Netapp Filers, Nas, and Red Hat Linux.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial