Mafi Thakur Email & Phone Number

Delhi, India

Gurugram, Haryana, India

• Category Management: (Business Analyst)- Driving stakeholder management, internal optimization, and data-driven processes.
• Co-led brand partnerships, onboarding multiple financial products to expand offerings and enhance customer experience.
• Implemented customer strategies through outreach campaigns.
• Led a credit card team, ensuring high levels of customer satisfaction and consistently meeting performance targets.
• Attended meetings with bankers and top management to drive business growth.
• Trained and onboarded new team members, ensuring a smooth transition and maintaining high-quality standards.

Gurugram, Haryana, India

• Client Relationship Management:
• Develop and maintain long-term relationships with high-value clients.
• Understand the needs, goals, and preferences of clients and tailor services accordingly.
• Serve as the primary point of contact between the company and the client.
• Identify growth opportunities and drive revenue.
• Stay updated on products and educate clients.

Gurugram, Haryana, India

• Loan Origination -
• Loan Origination: Coordinate with banks for personal loan processes, policy updates, and T&Cs.
• Client Interaction: Gather necessary information and documentation from clients for loan applications.
• Application Review: Ensure loan applications are complete and accurate.
• Credit Analysis: Assess applicants' creditworthiness based on credit history, income, and debt.
• Market Knowledge: Stay updated on industry trends, lending regulations, and best practices.

Gurugram, Haryana, India

• Customer Relations: Build and maintain client relationships by understanding their financial needs and guiding them through the loan process.
• Loan Origination: Coordinate with banks and NBFCs to gather necessary financial information and documentation, including reviewing business plans and credit reports.
• Credit Analysis: Assess the creditworthiness of applicants by evaluating financial statements, credit history, and relevant metrics.
• Risk Assessment: Evaluate risks associated with loan applications, considering market conditions, industry trends, and repayment ability.
• Loan Structuring: Determine appropriate loan structures, including amounts, interest rates, repayment terms, and collateral requirements.
• Customer Education: Educate borrowers on loan terms, repayment schedules, interest rates, and any associated covenants or restrictions.

Gurugram, Haryana, India

• Customer Acquisition: Identify and acquire new business loan customers through prospecting, lead generation, and pipeline building.
• Customer Relationship Management: Maintain strong relationships with existing clients for repeat business and referrals, ensuring excellent customer service.
• Product Knowledge: Understand business loan products and services from multiple banks and NBFCs.
• Needs Assessment: Assess clients' financial situations, business goals, creditworthiness, and relevant documents before recommending loan products.
• Customized Solutions: Tailor loan solutions based on client needs, including loan types, bank options, repayment terms, and interest rates.
• Sales Targets: Meet or exceed sales targets to contribute to organizational success.

Master Of Business Administration - Mba, Marketing

Bachelor Of Business Administration - Bba, Finance And Financial Management Services

12Th, Economics

10Th