Mafia Jenell Evans Email & Phone Number

United States

Pooler, Georgia

Responsible for the monthly, weekly, and day-to-day planning and organization of driver work assignments. Works without any direct supervision with a high level of detail on daily work assignments to protect against additional charges of per diem or demurrage. •Operational planning with a 12 week rolling forecast and a 3 week “ on the water” actual work load•Maintains contact with drivers, internal customers and external customers to receive and give instruction •knowledgeable and able to instruct the importance of CSA to drivers and other managers•knowledgeable and able to instruct DOT regulations to drivers in regards to equipment and logs•Manages and coordinates the drivers work load•Work with traffic manager and department personal to get most cost effective freight arrangements with the local pick-up and delivery radius of fleets physical locations•Skilled with Microsoft / Excel / Outlook / PowerPoint•Work closely with accounting department , customer service and distribution center management in root-cause analysis of problems and recommendations for continuous improvements •Prioritize work and meet internal customer demands•Control cost in container recovery and return

Riceboro, Georgia

Performed functions and duties that ensured quality and accuracy of all project related documents. Collected, maintained and distributed all documents necessary to define product configuration and control manufacturing processes that insured conformance to customer requirements; managed the operation of the document control center to ensure that all users have the latest revision of appropriate documentation in a timely manner; administers system access rights and revision control for document management system. •Assist in the assessment and deployment of new electronic document management system (EPDM).•Improved communication between company subsidiaries, local offices, vendors, customers and clients•Administer document and system access rights and revision control to ensure for security of system and integrity of master documents.•Oversee the release of current revision levels of drawings, specifications to production, quality control, customer service, customers and engineering department.•Perform document management, record keeping, distributing, routing, and filing of all controlled documents•Consult with end users regarding problems in accessing electronic content.•Responsible for establishing and maintaining an effective document control system (EPDM).•Accelerated document processing delivery.•Authorizes document, folder and system access rights and revision control for document management system

Pooler, Georgia

•Compiles, maintains, checks, releases and distributes controlled records, such as blueprints, drawings, engineering documents, parts lists and catalogs.•Confers with document originators or engineering liaison personnel to resolve discrepancies and update documents.•Maintain and update Access database of controlled drawings and/or related documents.•Releases data and/or documentation to authorized departments, organizations, vendors and/or manufactures and notifies affected departments.•Produce reports and presentations for office management.•Uses a variety of office equipment, such as fax machines, photocopiers, scanners, mail services, Web sites, e-mail and telephone systems to receive and disseminate information.

Savannah, Georgia Area

Scheduled and dispatched personnel and equipment for conveyance of materials and freight. Maintained company cell phone. On call 24/7 to resolve driver maintenance issues that could possibly delay product delivery. Managed local personnel•Scheduled and dispatched personnel, equipment, or service vehicles to appropriate locations using radios or telephones.•Recorded and allocated all customer requests for delivery and pickup within established territories among available drivers.•Managed daily scheduling of all inbound and outbound freight to and from the Port of Savannah.•Used Georgia Port Authority’s Web Access system to generate pin numbers for driver access into and out of the Port of Savannah.•Conferred with customers to address questions, problems, and requests for service or equipment.•Conferred with driver’s regarding all company requirements, special customer requirements or instructions, policies, procedures and safety regulations. •Monitored driver or equipment locations and utilization to coordinate service and schedules.•Arranged for necessary repairs to restore service and schedules.•Determined types or amounts of equipment, vehicles, materials, or personnel required according to bill of lading.•Advised driver’s on traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards

Savannah, Georgia Area

Served as customer point of contact. Processed orders, addressed product service issues, updated and maintained sales and service contract databases. •Provided tier 1 technical support (installation, upgrades, and terminal additions) for company’s payment processing software.•Updated and maintained customer database.•Sold company software and technical support services on inbound calls.•Responded to customer concerns via phone, fax or email in reference to quotes, billing, product tracking, product returns, etc…•Handled customer complaints and resolved problems according to company guidelines. •Used payment processing software to make transaction on products or services sold.

United States

•Worked directly on communication devices and equipment.•Responsible for the installation, repair, operation and maintenance of assigned devices and equipment. •Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit.•Installed, operated, and performed strapping, restrapping, maintenance and unit level maintenance on COMSEC security devices.•Operated and performed maintenance on assigned vehicles.•Maintained, tested, and repaired communication cables and equipment.•Maintained personnel records for more than 150 soldiers.

Aa, Information Systems

Diploma, Computer Information Systems

Diploma