Magali Balaud Email and Phone Number
I am passionate about coaching organisations in their Agile transformations. Here are the areas of expertise that set me apart from other coaches:- Team coaching (certified by Corentus). I have a pragmatic and human approach to help teams become high-performing in the long term. We work on several aspects: vision and common goals; clarity of roles and decision authorities; accountability, collaboration, and cohesion. My goal is your autonomy as quickly as possible.- Modern product management and product discovery. I am amazed to see the number of organisations that deliver many features with very little impact on business objectives. Progress is not measured by the number of features but by the impact on relevant KPIs. I help adapt the existing Agile framework to include discovery work long before ideas enter the backlog. I also assist management teams in finding the right strategic framework for their portfolio.- Company culture. I observe and highlight cultural elements (e.g., beliefs, habits) that hinder the organisation in its transition, and I question the benefit of these cultural elements. I make new cultural elements explicit and do not hesitate to point out gaps between reality and what the organisation would like to be.- The world of startups. I implemented Scrum in the two startups I co-founded for the African market. This experience taught me how to strategically design and develop a product and roadmap. As a Product Owner, I helped the B2B startup Sellio reach over 3000 customers.My approach is described as both gentle and challenging. I am not afraid to address the elephant in the room or share my observations on implicit human dynamics.
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Team Coach And Organizational CoachRts - Radio Télévision SuisseGeneva, Switzerland -
Agile Coach, Organisational Coach, Team Coach & TrainerPyxis Suisse Feb 2021 - PresentGeneva, Switzerland -
Agile CoachHood Group Sep 2018 - Oct 2020GermanySCRUM MASTER- Teached and mentored POs and team members in their new roles- Facilitated retrospectives- Servant Leader: Removed impediments- Planned and facilitated Sprints 0- Fostered close collaboration between all stakeholders- Mentored POs: User Story writing, Backlog prioritization, User Story Map, User interviews, MVP, Opportunity Solution Tree...- Transformed culture and mindset (Non Violent Communication, Continuous improvement, Customer Centricity...)AGILE TRANSFORMATION COACH:- Was part of the team doing organizational coaching for the agile transformation of a company of 50+ Scrum teams (Scrum of Scrum + Spotify Model)- Coached key stakeholders of the departments in the definition of their new roles and responsibilites- Coached Lead POs in their new roles: Backlog priorisation, Definition of KPIs, Vision and Roadmap- Suggested concepts and facilitated alignment meetings between departements- Fostered collaboration between IT and operations (Lego Serious Play)- Created and facilitated 2 trainings: Tools for POs and Customer-centricity for managers- Removed organizational impediments brought up by Scrum Masters -
Product OwnerSellio Jan 2017 - Jun 2018KampalaSellio is an advertising and sales automation software company. Sellio has been selected to be part of the Facebook incubator in San Francisco (2018) and has been finalist of TechCrunch Africa and DEMO Africa. - Conducted market validation research with 100+ businesses in Uganda and Kenya - Led product conception through MVP, launch, and multiple iterations - Managed product backlog - Led market and user research and Product Discovery- Ensured implementation of agile and customer-centric methods (scrum, Kanban, user-journey, persona, etc.) - Designed work-flows that increased customer service efficiency by 124%- Implemented Scrum and a rotating Scrum Master system- Implemented a customer-centric culture where each worker knows its impact on the client -
Lead Ux & User ResearchPanya Tech Jan 2016 - Dec 2016Kampala- Designed all market and user research methodology - Led customer discovery team of 5, conducting 80+ interviews with enterprises in 7 sectors - Designed app and chatbot mockups and tested mockups and end-products with 80+ end users - Defined measurable goals and metrics for testing prototypes & products- Implemented Scrum and endorsed the Scrum Master role at start- Trained intercultural team on the agile mindset -
Organisational Psychologist InternSaint-Gobain Oct 2011 - Feb 2012Chambéry Area, FranceDesigned a qualitative research to understand the causes of absenteeism, ran over 40 interviews and proposed an action plan
Magali Balaud Skills
Frequently Asked Questions about Magali Balaud
What company does Magali Balaud work for?
Magali Balaud works for Rts - Radio Télévision Suisse
What is Magali Balaud's role at the current company?
Magali Balaud's current role is Team Coach and Organizational Coach.
What skills is Magali Balaud known for?
Magali Balaud has skills like Scrum, Agile Methodologies, Interviews, User Research, Product Development, Human Technology Interaction, Statistical Data Analysis, Entrepreneurship, Rapid Prototyping, Ux, Kanban, Human Factors.
Who are Magali Balaud's colleagues?
Magali Balaud's colleagues are Yann Franel, José Tippenhauer, Jean-Christophe Benz, Varuna Seligmann, Studer Pascal, Amadou Ndiaye, Elsa Anghinolfi.
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