• Delivering comprehensive service to enquiring patients• Managing patients accounts• Keeping a record of patients interaction and details of actions taken• Reporting back on results.

• Analyze customer data to indentify and segment customer’s profile according to the behavior consume to improve service across distribution opportunities in key color customers.• Responsible for daily account management activities, such as agendas, recaps, activity reports, media monitoring and coordination of all necessary materials for the client account.• Conduct the supervise to determinate the daily report satisfaction • Work collaboratively with team members to develop and… Show more • Analyze customer data to indentify and segment customer’s profile according to the behavior consume to improve service across distribution opportunities in key color customers.• Responsible for daily account management activities, such as agendas, recaps, activity reports, media monitoring and coordination of all necessary materials for the client account.• Conduct the supervise to determinate the daily report satisfaction • Work collaboratively with team members to develop and implement the successful PR campaigns. • Trainee marketing staff by applying persuasion emotional and competing tactics.• Implement CRM system where patient information (active /new prospects) was used for promotional weekly services campaigns offered to health service providers. Show less

• Developed multiple Latin America and Caribbean' customer digital marketing campaigns • Responsible for eight Account Managers who partnered. Managed complex marketing campaigns to increase customer's internal organizational commitment and workforce engagement by 50% with a sustained measured program adoption of 90%.• Conducted client quarterly business reviews to maintain high level of client's customer loyalty and generate new business opportunities, reviews and testimonies leading… Show more • Developed multiple Latin America and Caribbean' customer digital marketing campaigns • Responsible for eight Account Managers who partnered. Managed complex marketing campaigns to increase customer's internal organizational commitment and workforce engagement by 50% with a sustained measured program adoption of 90%.• Conducted client quarterly business reviews to maintain high level of client's customer loyalty and generate new business opportunities, reviews and testimonies leading to new client accounts.• Leveraged internal campaign performance analytics reports to manage client's expectations and identify additional campaign leads Show less

• Analyzed Segmentation and Market Segment Positioning.• Designed and create e-mail invitations, articles, provide content editing across multimedia platforms and coordinated creation of multiple marketing videos.• Coordinated online and social media electronic and hardcopy communications to promote a company's brand, image, and value proposition.• Designed post-event evaluations and compiled results and implemented changes in future events.

• Investigated and presente news and current affairs on cultural programs on television.• Gathered, corroborated and interpreted data through interviewing key persons (e.g. witnesses/sources) leverage findings to construct well-written articles. Receive assignments or investigate news leads.• Conducted live and taped interviews of guests on specific topics to obtain information.• Helped shape narrative on key issues through effective storytelling and knowledge of public… Show more • Investigated and presente news and current affairs on cultural programs on television.• Gathered, corroborated and interpreted data through interviewing key persons (e.g. witnesses/sources) leverage findings to construct well-written articles. Receive assignments or investigate news leads.• Conducted live and taped interviews of guests on specific topics to obtain information.• Helped shape narrative on key issues through effective storytelling and knowledge of public opinion.• Utilized social media outlets to connect directly with public.• Completed assigned pieces and developed independent stories, while partnering with media executives to produce compelling stories.• Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast. Show less

• Initiated market research studies and analyzed findings. Analyzed business developments and monitor market trends.• Worked collaboratively with team members to develop and implement the successful PR campaing.• Collaborated with developers, advertisers and production mangers to market products and services.• Ensured the achievement of business objectives while developing a top client strategy for the department.• Development of the company's CRM initiatives… Show more • Initiated market research studies and analyzed findings. Analyzed business developments and monitor market trends.• Worked collaboratively with team members to develop and implement the successful PR campaing.• Collaborated with developers, advertisers and production mangers to market products and services.• Ensured the achievement of business objectives while developing a top client strategy for the department.• Development of the company's CRM initiatives implementation. • Implementation in the captured of customer data to increase and retain loyalty. • Planned and developed in local and company events through the launch of products to guarantee customer assistance and sales results.• Analyzed of competition/ bechmarking the news environment of the industry, technology and key competitors.• Gucci imaged monitoring through appropriate clothing and presence. Show less

• Tracked and reported on marketing campaign responses.• Planned and executed internal and external marketing events.• Coordinated creation and deployment of videos, social media posts and other marketing collateral.• Planned trade shows and vendor fairs for clients and partners to attend.• Diversified and enhanced website pages and social media platforms to boost reach.• Organized logistics for marketing and proposal strategy meetings.• Worked closely with product… Show more • Tracked and reported on marketing campaign responses.• Planned and executed internal and external marketing events.• Coordinated creation and deployment of videos, social media posts and other marketing collateral.• Planned trade shows and vendor fairs for clients and partners to attend.• Diversified and enhanced website pages and social media platforms to boost reach.• Organized logistics for marketing and proposal strategy meetings.• Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.• Authored crisp and interesting marketing copy to engage target consumers and drive sales.• Assisted with designing and implementing test plans to understand drivers of response and value on creative assets and campaign strategies. Show less

• Helped with planning and hosting of marketing events.• Collaborated with team members to help expand marketing channels.• Contributed to mock-ups, email campaigns and social media content.• Performed market analysis and researched latest trends.• Shadowed professionals in different situations to increase marketing knowledge.• Responded to email and social media messages according to prescribed policies.• Stayed updated with latest marketing concepts and… Show more • Helped with planning and hosting of marketing events.• Collaborated with team members to help expand marketing channels.• Contributed to mock-ups, email campaigns and social media content.• Performed market analysis and researched latest trends.• Shadowed professionals in different situations to increase marketing knowledge.• Responded to email and social media messages according to prescribed policies.• Stayed updated with latest marketing concepts and techniques.• Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.• Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.• Supported marketing executives with their daily tasks, consistently taking initiative to increase productivity and knowledge. Show less