My role as a Program Analyst at the California Workforce Development Board (CWDB), Program Implementation & Regional Support Branch is to oversee inquiries for the High Road Training Partnership WIOA 3.0 Grant. I Track grantee performance and reporting to ensure projects are meeting workplans and complying with federal Workforce Innovation and Opportunity Act (WIOA) requirements. • Coordinate with grantees and internal partners to finalize contract and subgrant agreements. Revise exhibit edits with grantees, submit proper documentation for processing to internal partners for contract/subgrant execution, track and properly document movement to ensure timelines are met. Track activities, events, tasks, and assignments related to facilitation of convenings, and keeps up to date timeline of grant performance and programmatic components.• Grant Communication Lead: Act as main point of contact for all project related communications. Oversee requests and inquiries from grantees and partners through to the end, ensuring timely follow-up and exceptional customer service. I work closely with the assigned CWDB Field Specialists for ongoing support during the grant term to provide grantees access to subject-matter experts in a variety of industries throughout the state to move their projects forward to successful outcomes. Collaborate with Employment Development Department (EDD) Staff for select administrative support and technical functions related to operating WIOA grant programs.

Manage the COVID-19 Employment Recovery National Dislocated Worker Grant (ER NDWG) worth $300,00The ER NDWG provides career and training services to Dislocated Workers only and is designed to assist Dislocated Workers on re-entering the workforce.Identified and enrolled three Sacramento restaurants and successfully screened and determined for for 37 applicants to participate in the On-the-Job Training (OJT) program who were laid off due to COVID-19 related business slowdowns.Responsible for developing and creating all aspects of OJT Contracts Coordinate with employers to identify training needs and map out development plans for the OJT program, ensured training is adequately designed, delivered, and evaluated for consistency.Conduct one-on-one interviews to determine program eligibility and suitabilityResponsible for providing the number of ER NDGW customers enrolled in training activities to supervisor.Responsible for providing all aspects of ER NDWG customers enrolled in OJT

Responsible for coordination and compliance for the American River College (ARC) and Sacramento City College (SCC) Career and Technical Education (CTE) programs, including the Strong Workforce Project (SWP).Assist the colleges with local and Regional CTE program planning and development, coordination, employer outreach, local advisory committees, alignment with the local Workforce Development Board and Workforce Innovation and Opportunity Act (WIOA) , and coordination of college CTE grant activitiesDevelop the growth and continuous improvement of CTE programs at ARC and SCC colleges while ensuring compliance with relevant State and Federal grant requirements. Facilitate expansion of potential partnerships with appropriate industries, apprenticeships, high schools, and community organizations as they relate to career programs; serve as College representative in coordination of grant work plan objectives and activities for the Strong Workforce Program (SWP)Serve as college liaison to local industry, secondary education, and adult schools; provide information and referrals within the context of maintaining cooperative relationships with various grant project/program partners.

• Administer and review the results of vocational and employment related tests designed to identify skills, aptitudes and interests of eligible participants• Assess customers' employment goals and evaluate them in relation to the customer's current, transferable, or potential skills and their relevance to the local labor market conditions.• Coordinate and represent SETA at career fairs, recruitment events, and networking mixers.• Make oral presentations regarding Workforce Innovation and Opportunity Act and On the Job Training to vendors and customers.• Develop and lead workshops covering topics such as: Resume, Behavioral Interviews, Job Search, Conflict Resolution, Time Management, Surviving Office Culture, and Labor Market Information.• Evaluate customers’ skills, knowledge, education, and competency to provide individual vocational guidance.• Provide community outreach and referral services, link customers with employment, training, and educational opportunities.• Assist customers with determining and accessing appropriate services from organizations such as Veteran Affairs, Department of Rehabilitation, Voluntary Legal Services, Ticket to Work, SSDI, etc.• Refer selected applicants to interviews with prospective employers according to employer policies and procedures.

Recruited families for assessment of subsidized health insurance eligibility and worked one-on-one with families to develop successful applications for services in a highly complex regulatory environment. Provided comprehensive case management to over 65 families including service referrals and follow up for ancillary community services.

Served as the first point of contact for the in the College of Business Administartion. Responsibilities for this position included: front line contacts with a variety of campus and community individuals; provided excellent customer service, assisted with information requests and problem solving; handled tasks with frequent interruptions; maintained and safeguarded confidential data and materials at all times; and provided other clerical and administrative support.