Magan Forrester, Mpa Email & Phone Number

New York, United States

New York City Metropolitan Area

• Lead the strategy and execution of the recruitment and career pathing for Valley early talent programs.• Own relationships with colleges, universities and diversity organizations to define the recruitment process and allow for a diversified candidate slate.• Identify areas of opportunity to continuously improve the strength and branding of our Valley Intern program and Commercial Credit Associate Program and implement changes accordingly.• Partner with HR Business Partners and leaders to align program objectives with business needs.• Act as the lead recruiter for the intern program including sourcing, screening, scheduling, preparing offers and liaising with candidates through onboarding process.• Act as the lead recruiter for the Commercial Credit Associate training program -- leveraging the talent from the intern program and supporting program elements as appropriate.• Attending career fairs and other early talent recruiting events to proactively identify talent.• Manage the Talent Acquisition Intern to train and coach this associate to develop their skills.• Support development of program content and program management of the 9 week intern program.• Lead and facilitate end of program decisions to allow for appropriate extensions, return offers and conversions to full time offers, as appropriate.• Participate in ad hoc recruiting projects including, but not limited to, campus recruiting, procedure writing and coordination of the Valley Intern Program.• Manage on average 30 requisition with a fill rate of 74% within 60 days of req opening• Strategize sourcing plans to attract and identify passive candidates• Leverage social platforms and tools to build relationships in the talent pool

New York City Metropolitan Area

Clients Include: Antenna Group, Fe Noel Inc• Develop, facilitate and implement all phases of the recruiting process from sourcing to offer;• Directly source qualified, exceptionally talented candidates by leveraging referrals, leads, relationships and networks;• Assist with the job posting and advertising process;• Screen, track, and recommend qualified candidates;• Manage the candidate workflow;• Help hiring teams interview candidates and guide them in making better hiring decisions;• Maintain complete and timely candidate records in ATS.

Lead large transition and implementation projects from original concept through final implementation defining project scope and objectives.• Develop detailed work plans, schedules, project estimates, resource plans, and status reports.• Serve as an escalation, problem solving and resolution point of contact for service issues with systemsand tools that cannot be resolved by a team member.• Independently manage project and program development using clearly defined project plans, assignaccountability, deliver results and determine measurements for success.• Conduct stakeholder analysis, understanding the needs of the various users.• Identify issues and opportunities for improvement and drive user adoption by preparing training aidsand conducting training sessions as needed for new systems and processes.• Create and update process and procedure documentation for continuous improvement of internal workstreams.• Deliver efficient and effective processes, reports and critical projects while monitoring progress andproviding ongoing feedback to improve individual and functional unit performance.• Maintain a comprehensive understanding of the cross functional processes for the Global TalentAcquisition team.• Develop comprehensive KPIs and reporting framework, as well as deliver project dashboards forleadership.• Participate in internal and external audit procedures and protocols as needed.

Greater New York City Area

Establish trusting relationships across senior executive and management levels to influence strategic outcomes of talent practices; establish the same across senior HR and Talent structureServe as an executive adviser to the network brands on recruitment operations, strategies and policiesIdentify and provide innovative solutions to any recruiting challenges through the entire recruiting cycleTrain hiring managers and interview teams on recruiting and interviewing workflow processes and systems.Analyze workforce strengths and vulnerabilities, to proactively manage human capital and ensure appropriate staffing Responsible for ad-hoc reporting as well as gathering and analyzing key performance indicatorsPartner with talent solutions vendors including Glassdoor and LinkedIn to grow candidate attraction via brandingManage Applicant Tracking System (ATS) as well as develop ad-hoc reports and analyze KPI’s

Greater New York City Area

* Ensure SOP for recruiting and requisition management are being followed consistently amongst the team* Working with Leadership and Account Team on sourcing strategies to implement solutions* Actively recruit and source to maintain active pipeline of candidates for client specific needs* Ensure technology is being utilized properly, training of technology to team members and technology improvements and updates* Ensure sourcing tools and techniques are being used properly and consistently amongst the team* Utilization and evaluation of sourcing tools* Facilitate training, evaluation & development to foster growth in direct reports competencies as well as well as enhancing passive candidates sourcing tools* Align staff with appropriate client needs* Develops and establishes recruiting strategies and processes while managing recruitment services for an organization.* Manages the development, implementation, and evaluation of recruiting practices and procedures, and supervises and coordinates recruiting and staffing activities.* Consults with management in reference to market conditions, hiring trends, and innovation in attracting top talent.* Manages, creates, and develops recruiting resources and tools to attract top talent.* Serves as lead for reporting recruitment metrics, recruiting forecasts, and strategies.* Manages and maintains applicant tracking system. Manages departmental reporting on position status and recruitment issues.* Serves as the primary point of contact for Account Managers and Account Directors regarding recruitment issues. * Coaches, mentors, and leads the Recruiters and Account Teams, and Sales

Financial District

• Responsible for headcount analysis and reporting as well as talent management processes• Play an integral role in strategic planning for the development of new lines of business and the acquiring the talent needed• Providing analytical support for talent management processes including compensation, promotions, 360 performance reviews and diversity initiatives• Analyze workforce strengths and vulnerabilities, to proactively manage human capital and ensure appropriate staffing levels are maintained• Utilize a variety of resources to source candidates including company database, job boards, cold calls, creative database searches, internal job posting site, and employee referral program• Partner with divisionally aligned managers to provide seamless hiring and act as the point person for ad hoc requests• Facilitates recruitment and hiring efforts to ensure appropriate staffing levels are maintained • Develop and conduct the training program for new technical recruiters and counsel new hires on sourcing procedures • Utilize knowledge of Federal and State labor laws while mitigating employee relation issues• Provide advice, assistance and follow-up on company policies, procedures, documentation, and procedural improvement

• Provided full life-cycle recruitment for enterprise level clients including AT&T, Bank of America, PepsiCo and Panasonic• Placements included but were not limited to: IT specialist, engineers, technology consultants, telecommunication professionals, project/program managers and IT Business Analyst.• Developed a pipeline of talent for regularly sourced positions in order to feel requisitions in a timely matter• Administered phone interviews with applicants to assess work history, education, training, job skills, and salary requirements• Responsible for administering technical assessments to assure that candidates skills meets clients requirements• Engaged applicants through the screening process, salary negotiation, final offer, on boarding and a successful start day• Administered driving and criminal background checks as well as organize paperwork needed to create new employee profile and place new employee on payroll• Knowledgeable of employment visas including H1B’s, CPT’s, OPT’s, L1and L2 visas, EAD’s and Green Cards• Assisted in the transfer and application of visas for applicants/employees in need of sponsorship• Knowledgeable of talent acquisition metrics including cost per hire, time to fill, interview per hire ratio and diversity• Maintained excellent documentation with the company’s on line system as well as hard files within the branch office• Ensured accuracy in tracking the recruitment process and compliance with all company, federal and state legal requirements• Successfully met and exceed aggressive quotas and hiring goals leading to an increased volume of requisitions from clients

• Coordinated with managers to prepare job descriptions and post job advertisements• Responsible for screening applications, arranging interviews, and administer pre-employment test as required• Managed confidential matters like employee relations, recruitment records, personnel reports, and organizational changes• Assisted in the on-boarding process by conducting and monitoring new hire orientation programs and document collection• Administered driving and criminal background checks; handles issues and inquires in unavailability of HR manager• Prepared compensation charts, job evaluation systems, employee survey, and schedule training and development courses• Provided advice, assistance and follow-up on company policies, procedures, documentation, and procedural improvements• Organized paperwork needed to create new employee profile and place new employee on payrollAdministrative Coordinator • Answered multi-line telephone system, took accurate messages and transferred telephone calls to the appropriate person• Established and maintained effective working relationships with fellow employees, clients, vendors and general public• Responded to client inquiries and complaints about alarm issues made in person, by telephone or through correspondence• Maintained and updated client information in regards to personal information and system changes• Performed research on specific issues, and independently prepared letters and/or reports, which were confidential in nature• Responsible for prepping all documents prior to scanning and indexing in to the company’s electronic filing database• Met company production standards by processing documents at a rate in accordance with standards established• Contacted clients to inform them of failed phone lines and coordinated with the service department to have it repaired

• Coordinated center activities with staff to ensure efficiency and compliance with policies, procedures and educational goals• Provided parents with problem solving assistance, answers to questions, program goals and policy interpretation• Reviewed applications independently or in conjunction with supervisor to determine both student and staff acceptance• Developed and maintained relationships with key individuals and agencies in the community• Monitored and approved program expenditures ensuring that budget allocations were not overspent• Evaluated program effectiveness to develop improved methods; devised evaluation methodology and resolution• Applied various tools and techniques of teaching on how to handle toddler’s physical and cognitive needs• Functioned as a liaison between the director and staff at other Children Paradise centers• Developed promotional literature like brochures and flyers; coordinated process through development, printing and distribution

• Reorganized the department’s filing system to facilitate document retrieval and minimize time searching for files• Maintained computer management data system for purposes of program tracking and data reporting• Prepared a wide variety of correspondence and reports; drafted memos and emails in response to routine questions• Identified errors and discrepancies on benefit forms and followed up with management for clarification and corrections• Coordinated with various staff for support activities of the division; served as a liaison between departments and units

Bachelor Of Arts (B.A.), Communications

Master Of Public Administration (Mpa)