Magda Ellis Email & Phone Number

Hamilton, On, Ca

Canada

Mississauga, Ontario

Assist the organization to meet its Strategic objectives by ensuring clear scope identification and preventing scope creep, incorporating lessons learned and best practices, and alignment to the overall Strategy.Collaborate with business partners and project stakeholders in the collection of business requirements using various elicitation methods (workshop, interview, prototyping, questionnaires etc)Stakeholder relationship management, including collaboration and conflict resolution between internal and external partnersBusiness Process Excellence where I identify, assess, and close gaps in operational processes, procedures and communications Develop test cases and manage the User Acceptance Testing and Post Implementation Verification activities of the project to ensure that project deliverables are metChange management champion supporting business partners Training and facilitation of new processes and procedures

Mississauga, On

Support Project Sponsors in clarifying and articulating their ideas and creating a clear direction so that their project’s objectives meets RBCI’s Strategic PrioritiesFacilitate impact assessment meetings to allow stakeholders the opportunity to discuss the impact that the proposed project on their area/departmentConduct Requirement Elicitations sessions with project stakeholders to identify what the business and technical requirements are for the projectPrepare Preliminary Assessment reportsLiaise with Relationship Managers, Stakeholders, Project Sponsors, Information Technology Partners, Project Managers

Mississauga, Ontario

Conduct market research to gather competitive intelligence using various techniques and resources Analyze competitor offerings to highlight our advantages and opportunities in the marketplace

Mississauga, On

Complete internal audit's on Personal Lines new business and renewal policiesReview large loss claims and report on findings to Senior Management Conduct portfolio audits on selected issues in order to identify and highlight trends

Mississauga, On

Review and underwrite policies at time of renewal in order to ensure proper coverage was applied and discounts were offered where applicable.Provided Underwriting guidance to Licensed Insurance Advisors Processing claims memos, home inspections, and vehicle pre-inspection reports

Mississauga, On

Front line underwriting which provided customers with advice on the most appropriate product to meet their needs Single point of contact for customers in selling and servicing their personal lines needs