Magda Maluchnik Email & Phone Number

Australia

Singapore

- Provided office administration and secretarial support to upper management including but not limited to: calendar management, preparation of company’s documents, statements, processing invoices- Implemented a new physical and digital system to store files on clients, leads, and sales which simplified office work and information flow- Prepared and sustained business reports; expense tracking, monthly accrual and invoice payment submission in timely manner and with highest level of accuracy- Formatted information for internal and external communication – memos, emails, presentations, website and social media updates. Co-created social media campaign which increased sales for 25% in within first month- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue- Targeted new customers to grow geographic reach and increase revenue- Responsible for organizing and executing regular industry fairs. Successfully carry out 6 big events

Singapore

- Acted as the point of contact to the CEO, employees, clients and other external partners- Managed the CEO calendars and set up meetings- Responsible for travel and accommodation arrangements. Successfully organised over 20 business trips- Prepared and analysed expense reports to achieve cost savings- Computerized office activities, maintained customer communications, and tracked records through delivery. Managed information flow in a timely and accurate manner- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow- Successfully reduced delivery timeline by 20% with advanced logistical process through a comprehensive assessment of local requirements and adapting new internal practices- Acted as an office manager by keeping up with office supply inventory. Negotiated 2 new deals with current suppliers which allowed to cut costs by 7%- Formatted information for internal and external communication – memos, emails, presentations

Greater London, England, United Kingdom

- Developed new procedures and organisational practices to gain optimal accessibility of information- Developed and maintained alert systems for upcoming meetings, audits, trainings and events - Interacted professionally with all levels of staff and maintained the highest level of confidentially- Responsible for the development, implementation, maintenance and regular review of Workplace Health and Safety Procedures for 350 staff. Reduced internal incidents by 15% within first year- Prepared and participated in audits and inspections. Maintained 5 stars Food Hygiene rating for each year of service- Surpassed team goals by partnering with colleagues to implement best practices and protocols- Conducted orientation and training for employees enabling staff compliance with all health and safety regulations meeting local code and law- Regular direct liaison and coordination with health and safely industry professionals- Maintained electronic and hard copy filing system of all H&S documents

London, England, United Kingdom

- Handled administrative matters including calendar management, meeting organisation and provided secretarial support (inclusive of meeting minutes) to the director. Answered calls, emails, organised couriers, invoicing and reports- Managed director’s complex travel arrangements and coordinated pre-planning of trips- Developed and maintained alert systems for upcoming deadlines on incoming requests, projects and events for director- Assisted in the coordination of all studio teams to meet project deadlines and deliver client and consultant information on time- Created an efficient filling system to improve office communications- Streamlined office operations and procedures to enhance office productivity- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures- Managed meeting room bookings - Office maintenance

London, England, United Kingdom

- Oversaw and managed day to day activities and general running of the restaurant- Handled administrative matters for customers and suppliers, preparation of invoices for accounts- Assisted in organising and coordinating events of up to 120 people. Delivered events on time, within budget whilst meeting client expectations- Solely responsible for managing and mentoring staff through all health and safety procedures to ensure local laws were met and maintained- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest development- Assisted team building initiatives and support for maintenance of - Responsible for stock control. Managed restaurant inventory and reduced wastage by 8%- Staff training, briefing and roster scheduling- Provided excellent customer service

London, United Kingdom

- Oversaw and managed day to day activities and general running of the restaurant- Handled administrative matters including bookings, venue hire, approving invoices- Ensured compliance of all health and safety matters within the restaurant- Maintained personnel records and updated internal databases to support document management- Finance and balancing of tills- Provided excellent customers service- Handled customer complaints

Gdansk, Pomeranian District, Poland

- Coordinated large promotional events up to 200 people. Inclusive of event concepts, venue hire, vendor negotiation, logistics, implementation, execution, budgeting and finalised event reports, invoicing- Managed client meetings and negotiations for new business. Prepared client presentations, proposals and customer bids- Business Development and Networking- Created client database system to optimise proposals, presentations and billing- Created hostess database to streamline contacts and communication- Responsible for recruitment and staff training for bespoke events- Coordinated with human resources department to handle payroll and personnel databases- General administrative tasks - answering calls, emails, maintaining office filling system, invoicing, reports

Diploma, Business Logistics, A-Level

Master'S Degree, Tourism, A-Level