- Oversaw all operations in the Canadian Distribution Centre and its U.S. subsidiary, including budgets, labour, inventory, procurement, warehousing operations, product import and customs clearance, logistics, transportation, customer service, and Health & Safety- Successfully negotiated agreements with suppliers and service providers reducing total annual expenses by 64%- Restructured the site team; hired, redefined and delegated responsibilities in alignment with business goals, which resulted in significantly increased operational efficiency- Conferred with Omsk Group international leadership to discuss issues and solutions

- Oversaw the review of manufacturing and packaging batch records for prescription and over-the-counter (OTC) products, approval of raw materials and finished goods, material rejections and lot releases, ensuring compliance with Health Canada's regulatory requirements, GMPs and customer specifications. - Performed root cause failure analysis; developed and implemented CAPA with the team.- Managed the customer complaints response program and resolved issues with the Production team

- Established the QA Department and the Inventory Control System - Oversaw inventory from seed to sale, and quality management for all associated processes, providing guidance to ensure alignment with the legislations and Access to Cannabis for Medical Purposes Regulations (ACMPR)- Obtained the Sales Licence for dried product, and the Production Licence for cannabis oil - Identified business opportunities acquiring two level 10 vaults representing over $ 250,000 in gains for the business- Acted as the primary contact with regulatory agencies for compliance, audits, security clearances, correspondence and all matters pertaining to licensing- Oversaw security controls in the facility- Supported new product launches, expansion plans, and Business Development

- Led the operations of the facility from receiving through storage, inventory control, production, sales and distribution. Coached and guided supervisors and direct reports - Successfully managed over $55 million inventory of pharmaceuticals (including narcotics and precursors), medical devices, nutritionals, over-the-counter and front shop products with a 0.02% variance - In applying lean production and Six Sigma methodology initiated and led multiple profitable projects, e.g. merging the pharmaceutical picking lines which resulted in annual savings of $86,000 in labour and transportation costs, and consolidation of all pharmaceutical reserves which increased inventory integrity and reduced Rx pick error rate by 87% - Authored and edited several of the Company's SOPs and trained management and employees - Oversaw regulatory (Health Canada) and corporate (Sarbanes-Oxley) audits, and prepared comprehensive response reports- In managing the Narcotics Department, implemented a zero-tolerance policy for errors, thus promoting the highest level of performance and inventory integrity- Applied Key Performance Indicators (KPIs) to assess performance, operations and set targets - Managed and coached a skilled customer service team that was frequently commended by customers- Conducted investigations involving drug theft and initiated a covert camera operation based on inventory discrepancy. The thorough investigation (physical and analytical) resulted in the identification and termination of the responsible individual- Formed and led the CCT (Change Champion Team), representing various shifts and departments, which had a significant impact on increasing employee engagement- Contributed to the success of the Union Collective Bargaining Agreement negotiations and contract renewals - Effectively administered HR and labour relations policies and practices, including the resolution of numerous grievances- Health & Safety certified and have Secret Clearance