Magda Jagucka Email & Phone Number

Los Angeles, Ca, Us

As a senior leader with over 20 years of experience in Media & Entertainment, Magda brings her passion and expertise in leadership and management into personal and professional coaching. Her coaching style is rooted in empathy, mindfulness and skillful conversations that create opportunities for self-discovery and meaningful change. With over two decades of experience in leading global operations, she combines business acumen with a compassionate, practical approach to coaching. Committed to creating a safe and trusting environment for her clients, Magda offers supportive and strategic guidance to inspire personal and professional growth. Her unique blend of empathy, mindfulness, and business insight helps clients unlock their potential, achieve their goals, and thrive in their personal and professional lives. As a catalyst for profound, life-changing growth, Magda embodies the values of understanding, innovation, and continuous learning, fostering a positive impact that resonates deeply with her clients.

Burbank, California, Us

Burbank, California, Us

- Lead global processes and operations, responsible for Subtitling, Scripting, Audio Description, and Dubbing teams- Lead a variety of programs and projects, from process design and implementation, organizational team restructuring, to building new global teams, for example Community Engagement and Vendor Management, Linguistic Quality, Training and Implementation, Technical Operations- Lead global teams through planning and tactical execution of large scale projects- Oversee design and implementation of a variety of customer quality programs, aligning metrics consistency worldwide

Burbank, California, Us

- Established in-region subtitling operations and aligned the teams with company's global mission and vision - Mindfully lead regional and global teams through organizational change- Oversaw platform product training and implementation teams, designed product enhancement approval process

Burbank, California, Us

- Oversaw a portfolio of Major Studios and OTT Platforms- Trained, mentored and coached several teams of Account Managers and Account CoordinatorsLos Angeles- Collaborated cross-functionally with a variety of operational teams to ensure quality and on-time delivery of projects at scale- Relocated to Montreal for a span of 3 years to oversee regional Client Services team of 20+ while continuing to remotely oversee own portfolio of major studios and OTT platform clients- Responsible for collaboration and roll out of new client style guide and specifications for a major OTT platform customer

- Relocated from London HQ to US to independently manage all US-based localization accounts on behalf of the European HQ (London-based)- Expanded customer base from a single mid-size account to a variety of mid-size to large accounts- Cross-functionally collaborated with UK and US teams to provide superior customer service and deliver quality, on-time subtitles Hired, trained and mentored interns

- Coordinated all subtitling projects for US-based clients - Ensured on time delivery of all subtitle orders - Performed QA of English templates, English SDH files, attended screenings to ensure error free product shipping - Performed technical QC of multilingual subtitles - Created and submitted client quotes, performed pre-invoicing activities- Communicated with local clients and global distributed workforce to ensure projects were completed on time and at quality

- Coordinated subtitling orders for a number of local and international clients - Ensuring projects were delivered on time and at quality - Assigned Translation and QA tasks to translators

Certificate, Professional Coaching For Life And Work

Industrial And Product Design

Design Thinking

Master Of Arts - Ma, Language Interpretation And Translation

Master Of Arts - Ma, English Language And Literature, General