I am a dynamic professional with extensive experience in sales, customer service, and retail management across diverse industries. Currently holding a Bachelor of Science in Business Management from Solent University, where I graduated with First Class Honours, I have cultivated a strong foundation in marketing and product management.My career began as a Store Manager at YES Bizuteria, where I successfully promoted merchandise, resulting in a 20% sales increase. This experience laid the groundwork for my customer-centric approach, which I further developed during my time as a Receptionist and later as a Florist at The Flower Shop, where I honed my skills in inventory management and client relations.At Samsung Electronics, I served as a Product Trainer, delivering in-store demonstrations and comprehensive training sessions that helped develop one of the top-performing teams. I ensured that our team's product knowledge was always at the highest level, which resulted in consistently passing all knowledge tests with scores above 90%. We also consistently received high ratings in mystery shopping evaluations, reflecting the team's excellent performance. This role allowed me to enhance the team’s ability to engage with customers effectively and exceed sales targets.Currently, as a Sales Team Manager at InMotion Entertainment Group, I lead a sales team at Leeds Bradford Airport. My focus is on driving performance through data-driven strategies and continuous training, while building strong relationships with clients to ensure satisfaction and compliance with company policies. I am dedicated to fostering a culture of excellence and achieving sustained growth.With a passion for business and a commitment to delivering exceptional results, I am eager to leverage my diverse skill set in a challenging and dynamic environment.
