Magdalena Mucha Email & Phone Number

Kraków, Pl

- Manage software development activities for 60 employees/ contractors- Set goals and develop team members (span of control: up to 35 team members)- Oversee design, development, troubleshooting, debugging od software for operating systems- Oversee the analysis, programming, modifications of software application development- Quality assurance, develop quality standards for company products, test plans and analysis of test results- Release/ code drop coordination- Provide… Show more - Manage software development activities for 60 employees/ contractors- Set goals and develop team members (span of control: up to 35 team members)- Oversee design, development, troubleshooting, debugging od software for operating systems- Oversee the analysis, programming, modifications of software application development- Quality assurance, develop quality standards for company products, test plans and analysis of test results- Release/ code drop coordination- Provide guidance to subordinates to achieve goals in accordance with established policies and OKRs- Measure and review objectives & work results- Define tasks and schedules required for software delivery- Deliver solutions to client and provide necessary technical support- Recruiting, hiring, onboarding, offboarding of employees- Budgeting/ Financial activities- Business processes revision & improvements- Full HR responsibility for direct and indirect reports- Planning project activities and RACI with focus within 6 months to 1 year- Receive and execute general business direction for departamental activities - Stakeholders communication - Technology, Product, Delivery teams, customers, other Business units, functional areas, company- Lead and direct multiple projects simultaneously- Leadership by example Show less

- Manage and grow cross-functional teams of software engineers (span of control: up to 30)- Provide guidance to the team and ensure they adhere to development standards and best practices- Manage scope, budget, schedule, quality, risks, and issues- Partner with peers in Product Management, Support, Delivery and Operations teams to ensure efficient prioritization, roadmap execution, efficient product delivery and ongoing support- Partner with Human Resources, and Talent… Show more - Manage and grow cross-functional teams of software engineers (span of control: up to 30)- Provide guidance to the team and ensure they adhere to development standards and best practices- Manage scope, budget, schedule, quality, risks, and issues- Partner with peers in Product Management, Support, Delivery and Operations teams to ensure efficient prioritization, roadmap execution, efficient product delivery and ongoing support- Partner with Human Resources, and Talent Acquisition teams- Work with technical leads and architects to enhance the effectiveness, productivity, and performance of the software engineering teams with a focus on Agile methodologies- Foster good communication practices within the team and with other teams- Communicate progress updates to stakeholders, highlight risks and propose mitigation plans- Create goals and manage team performance- Work with outsourcing partners to ensure successful implementation of projects- Change management Show less

- Release activities coordination- Enhancing collaboration inside and between the teams- Working in Scrum, kanban, LeSS- Mentoring and coaching Scrum teams to implement Agile values and principles and lead by example- Facilitating productivity by removing impediments that team will encounter, mediating through conflicts, helping team to make decisions, and adhering to continues improvement principles- Keeping Scrum process on track and passing it to the team as… Show more - Release activities coordination- Enhancing collaboration inside and between the teams- Working in Scrum, kanban, LeSS- Mentoring and coaching Scrum teams to implement Agile values and principles and lead by example- Facilitating productivity by removing impediments that team will encounter, mediating through conflicts, helping team to make decisions, and adhering to continues improvement principles- Keeping Scrum process on track and passing it to the team as self-organization matures- Coordinating across other agile teams for complex projects- Organizes software development process within development team, in all phases: requirements gathering, solution design, development, testing, deployment- Leveraging data to measuring and monitoring progress Show less

Sabre Travel Solutions - Flight Plan Manager.Using kanban, Scrum, Scrum+kanban, implementing elements of Large Scale Scrum (LeSS) and SAFe for teams located in Krakow and Vienna to increase process effectiveness.Remote leadership, collaboration with collocated and distributed teams.Project Management related activities.Program Management, PMO/ Software Maintenance / Feature and Technical Investment / Technical Product Management support.Agile metrics &… Show more Sabre Travel Solutions - Flight Plan Manager.Using kanban, Scrum, Scrum+kanban, implementing elements of Large Scale Scrum (LeSS) and SAFe for teams located in Krakow and Vienna to increase process effectiveness.Remote leadership, collaboration with collocated and distributed teams.Project Management related activities.Program Management, PMO/ Software Maintenance / Feature and Technical Investment / Technical Product Management support.Agile metrics & reporting.Stakeholders management and communication.Processes, procedures, project guidance - coordination/ establishment. Facilitation. Competence development & coaching.Trainings delivery.Online Flight Hackathon 2020 co-organization.SAFe Scrum Master | Scaled Agile trained. Show less

Content writing / Copywriting & Knowledge sharing about Agility, Agile frameworks including Scrum and IT.

Kraków, Woj. Małopolskie, Polska

- Agile projects (Scrum/ Kanban) - SM for 1-3 teams, Team leadership, Scrum of Scrums, Scaled Agile Framework (SAFe), supporting Business transformation- Project delivery (mortgage process optimization, software delivery/ maintenance); Service delivery,- Agile coaching, coordination of scrum teams in agile methodology implementation, arrange/ schedule/facilitate scrum ceremonies and meetings, build out sprint plans, scope modification- Ensuring technical and business refinement… Show more - Agile projects (Scrum/ Kanban) - SM for 1-3 teams, Team leadership, Scrum of Scrums, Scaled Agile Framework (SAFe), supporting Business transformation- Project delivery (mortgage process optimization, software delivery/ maintenance); Service delivery,- Agile coaching, coordination of scrum teams in agile methodology implementation, arrange/ schedule/facilitate scrum ceremonies and meetings, build out sprint plans, scope modification- Ensuring technical and business refinement, dependency management, backlog management- JIRA/ Confluence administration, forecasting, track metrics/ records of delivery, planning, reporting- IT Project management, Risk management, escalation, prioritization, defining teams and project goals- people / resource management, facilitate team collaboration- stakeholders management- collaboration with Project, Program, Portfolio and Delivery Managers Show less

Mentoring, guiding and inspiring peers at workplace; help in preparation and in execution self-development plans;Co-facilitation / Facilitation of training sessions.

Kraków, Woj. Małopolskie, Polska

-Business administration / Service needs of the department (100-120 people) - FCC Operations Global,-Global administration for Workforce Management team,-High quality of Management Information (MI), detailed process data analysis, change management, assistance in documentation/system implementation,-Business planning, Purchasing goods and services, Budget prognosis/billing analysis, Profit & Loss analysis,-Reporting for the department to make strategic management decisions… Show more -Business administration / Service needs of the department (100-120 people) - FCC Operations Global,-Global administration for Workforce Management team,-High quality of Management Information (MI), detailed process data analysis, change management, assistance in documentation/system implementation,-Business planning, Purchasing goods and services, Budget prognosis/billing analysis, Profit & Loss analysis,-Reporting for the department to make strategic management decisions within agreed timeline and quality, create / delete position IDs, AOP/ saves realization,-Involvement in process migrations, risk management, incident management, procurement / invoice management,-Operational site support to site lead, managers, team leaders and employees (resourcing, on-boarding process, administration, IT),-Coordinates business projects, agendas, travel logistics,- Schedule meetings, organize Townhalls, exchange session, -Selection & Recruitment process,-Acts as relationship manager between the site and the other functions of the GSC,-Project management/team work, team building,-HR/IT issues resolution,-Learning coordination for the department,-Maintaining communication with stakeholders, vendors and senior management team,-Knowledge/best practices sharing, training delivery,-Involvement in PM/ SM role for different IT projects. Show less

Kraków, Woj. Małopolskie, Polska

-Customer screening/ customer activity/ transaction monitoring-KYC/CDD, Quality Assurance-Cross Training - Business Risk Control Management and Controlling

Kraków, Woj. Małopolskie, Polska

HSBC initiative - Future of Global Business Services (undergraduate) - Project Management module - preparing learning materials, lectures delivery in English.

Kraków, Woj. Małopolskie, Polska

Operating and Reporting in Oracle - financial services

Kraków, Woj. Małopolskie, Polska

- Global Process Services Delivery- French-speaking customer service, Operating in SAP

Kraków, Woj. Małopolskie, Polska

Internship - data analysis/preparation data bases according to potential institutional partners in Poland and abroad

Częstochowa, Woj. Śląskie, Polska

*sales project realization*tele sales of products and services

Software Engineering

Master'S Degree, Business Management; Spec. Finances And Controlling, 5

Bachelor'S Degree, Europeistyka, 5

Activities and Societies: Wydziałowa Komisja Zagraniczna Uniwersytetu Jagiellońskiego - The Faculty of International and Political Studies.