Magdalena Tomkiewicz Email & Phone Number

Warsaw, Mazowieckie, Poland

Warsaw, Mazowieckie, Poland

• Managing and coordinating the activities of an investment and restaurant enterprise, supervising and optimizing the company's key operational processes.• Project management: coordination of the restaurant opening process in organizational, operational and design terms.• Searching for opportunities to increase the efficiency of all business processes carried out by the company, as well as risk analysis and management in subordinate areas, such as: rental of commercial real estate and catering activities.• Close cooperation with the Management Board of the Company and reporting operational results to the CEO.• Recruitment of key employees and development of competences of the subordinate team.• Human capital management and developing the competences of the subordinate team.• Solving problems of technical, organizational and personal nature.• Controlling the current operating costs and taking appropriate actions to minimize them.• Periodic control of the feasibility of current goals, analysis of reports on the company's situation, its products and services.• Creation of the business image of the company's brands: MILANOVO, LBQ.• Active participation in the creation of a marketing strategy (including campaigns) in terms of innovative ideas and unique creative solutions that meet the company's image goals.• Acquiring new real estate offers for the Company through active cooperation with real estate agents and developers.

Warsaw, Mazowieckie, Poland

from 10.2014 to 02.2015 District Manager at Starbucks Cracow/Katowicefrom 05.2014 to 09.2014 Acting District Manager at Starbucks Warsaw• Operational management of the network of stores• Responsibility for the financial performance of the region• Creating anual and monthly sales plans and costs budgets for the region• Cooperation with the HR and Career Development departments focused on growth and training of store managers and functional managers• Managing, evaluating and motivating team members• Development of the corporate culture focused on the customer and quality• Project management on the regional and country level• Regional and country team meeting coordination

Warsaw, Mazowieckie, Poland

• Operational management of store• Implementing new products, procedures and standards• Building store sales• Creating an managing local promotional events• Recruiting, training and developing store team• Conducting job performance appraisals and review of development plans• Creating sales plans and costs budgets for the store• P&L management; controlling operating plans; controlling KPIs

Warsaw, Mazowieckie, Poland

• Supporting store manager and district manager in execution of action plans that meet company objectives• Motivating team to increase sales and efficiency• Acting as a mentor to employees by providing feedback to improve performance• Taking responsibility for all aspects of store’s operations from partner development to profit and loss analysis• Hiring process, creation and review of work schedules, customer service, training and development of staff, analysis and problem solving, marketing and sale building, cost control

Szczecin, Zachodniopomorskie, Poland

• Recruting and training the team• Coordination of the team work• Planning the work schedules• Ensuring quality and good image of the company

Master Of Arts (M.A.), Journalism And Social Communication, Psychological And Pedagogical Field

Activities and Societies: Co-authorship of the monograph „Pinokio – 50 lat kultury studenckiej w Szczecinie”, published by Stowarzyszenie.

Master'S Degree, Master Of Arts (M.A.), Journalism And Social Communication, Psychological And Pedagogical Field