Magdalena Fajardo Email & Phone Number

• Reviews and investigates cases and alerts generated by the Credit Union case management system (Verafin).• Clears or escalates alert and/or cases for further investigation and/or final disposition.• Investigates and evaluates member transaction patterns and account activity identified as potentially suspicious by the automated software system or manually received reports and referrals. • Conducts periodic Enhanced Due Diligence (EDD) review documenting clients that pose greater than normal anti-money laundering risk for the Credit Union.• Prepares Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) in a timely manner for submission to FinCEN. • Conducts Office of Foreign Asset Control (OFAC) screening/clearing and negative news searches. • Conducts 314(a) review and response as needed. • Utilizes the Credit Union’s various, diverse internal and external data systems and retrieval processes to gather evidence supporting a reasonable suspicion of money laundering or terrorist financing activities involving the Credit Union’s members.• Prepares various BSA related training for the front line staff.

United States

Rosemont, Illinois

• Responsible for identifying and researching the patterns, trends and anomalies in complex transactional and customer data to detect, prevent, mitigate and report suspicious activity related to money laundering, terrorist financing and structuring.• Analyzes potential Office of Foreign Assets Control (OFAC) hits to ensure transactions were in compliance with United States sanctions.• Reviews, prepares and files Currency Transaction Reporting (CTR) according to Financial Crimes Enforcement Network (FinCEN) guidelines. •Prepares and updates monthly Dashboard reporting for BSA Management.

Burlington, Wi

• Analyzed of customer requirements and recommend appropriate solutions. • Ensured compliance to all internal security policies and procedures. • Handled financial transactions ranging from cash and checks depositing to transferring funds over the wire• Assisted to compile all new customer applications and information for opening new accounts.

Kenosha, Wisconsin

Responsible for daily operation of Bank’s comprehensive Fraud Software Systems, analysis of data output, timely follow up to results received, tracking of information and associated investigations relating to fraud scenarios.• Reviewed and analyzed daily reports on kiting, on-us fraud and deposit fraud stemming from the bank’s fraud detection system.• Evaluated fraud reports through Chex Systems. • Processed and track of charge offs due to overdrawn accounts.• Reviewed and processed financial requests relating to levies and garnishments.• Researched, analyzed and investigated, including written reports relating to internal or external reports of suspected fraudulent activity. • Set Up and monitored Fresh Start Repayment Plans.• Served as resource for branch personnel.

Kenosha, Wisconsin

Responsible for effective interpersonal communication; resulting in accurate data collection, processing, and record entry.• Registered and scheduled new patients as well as entering and verifying insurance benefits.• Handled non-appointment related calls from patients. Resolved the reason for the call or route to the appropriate party.• Provided an effective communication link between patients, doctors and other staff, including relaying messages from providers, gathering information from patients for providers.

Lake Geneva, Wisconsin

• Delivered training programs for subordinate staff• Managed key relationships with Treasury Management vendors for customers• Balanced daily cash for the entire bank• Managed processing of foreign items presented for payment

Lake Geneva, Wi

• Reconciled various general ledger bank accounts and correspondent bank accounts• Provided excellent customer service to internal customers• Assisted in bank conversion • Worked on various bank projects• Processed Savings Bond and Foreign Items • Review Branch Capture submissions by Branch personnel and assist Branch staff with errors or issues with the scanning process• Completed Career Development Program

• Provided excellent customer service to internal and external customers • Conducted transactions on time, accurately and in compliance with bank dealings, balance currency, cash and checks in cash drawer • Responded to inquiries concerning checking and savings accounts and other bank related products • Resolved issues and problems with customer’s accounts• Opened numerous checking, savings, CDs, and other bank related products • Utilized sales techniques to recognize the needs of customer and matched those needs to available products and services• Responsible for managing and balancing cash draw • Assisted with related activities such as night deposits, check disbursements, ATM balancing, or similar duties• Worked on various banking projects related to Career Development Program

• In addition to regular teller duties, provided back-up assistance to the Teller Supervisor and branch management staff• Daily balanced Automatic Teller Machine (ATM) and Vault • Responsible for the teller line in the absence of the Teller Supervisor• Assisted in training new tellers in policies, procedures and products• In the absence of the Teller Supervisor, had check approval authority• Provided excellent customer service

• Efficiently processed daily transactions for personal and commercial account holders• Provided excellent customer service • Utilized sales techniques to recognize the needs of customer and match those needs to available products and services• Responsible for managing and balancing cash draw

•Accounts payable •Maintained financial information using Microsoft Excel and Word•Sent marketing letters to potential clients, updated database•Assisted with finance projects and daily operations