Magdalene Yang Email and Phone Number
Empowering People, Driving Business Growth, and Redefining Learning for the Future of WorkWith over 19 years of experience across retail, hospitality, F&B, healthcare, and education, I bring a depth of expertise in Learning & Development (L&D), business consultancy, and digital transformation that fuels both individual growth and organizational success. I specialize in crafting customized training solutions that leverage AI, digital tools, and strategic market insights to meet the evolving needs of diverse industries. Having trained over 10,000 professionals and collaborated with a range of organizations from SMEs to national training initiatives, I am driven by a passion for transforming people and processes to achieve sustainable growth.What I Bring to the Table:* Strategic Curriculum Design: Proficient in designing curriculum aligned with Singapore’s SkillsFuture and WSQ standards, ensuring quality, compliance, and measurable outcomes.* Consulting for Digital Transformation: Guiding SMEs through digital adaptation by blending traditional models with modern digital tools to drive market relevance and operational efficiency.* Empathy-Centered Leadership: Building resilient, adaptable teams through a coaching approach that values inclusivity, emotional intelligence, and continuous learning.* Industry-Specific Training Excellence: Proven track record in creating impactful training programs across retail, hospitality, F&B, healthcare, logistics, and corporate service sectors, with a focus on service excellence, customer experience, and operational leadership.
Integrum Global
View- Website:
- integrum.global
- Employees:
- 20
-
Head Of Learning And DevelopmentIntegrum GlobalSingapore
-
Director Of Business DevelopmentJ&M Integral Solutions Aug 2018 - PresentSingapore- Spearheaded digital transformation and change management initiatives across Southeast Asia.- Established a coaching culture, emphasizing adaptability and fostering a resilient leadership pipeline for regional business expansion.Consulting & Project ManagementStrategic Partnerships & Digital Transformation: Consulted on digital enablement initiatives, advising SMEs on innovative practices that combine traditional business models with digital strategies, particularly in e-commerce and customer engagement.Client-Centered Development: Developed customer experience and loyalty programs that align with organizational values, fostering stronger client connections and increasing satisfaction across touchpoints.Executive Coaching & Team Mentoring: Cultivated a coaching approach for senior leaders and emerging talents, emphasizing empathy, adaptability, and inclusive leadership to drive transformational results.Workplace Learning & Quality Assurance: Implemented high standards for SSG-funded program submissions and compliance audits, ensuring quality in courseware development and enhancing training provider credibility.
-
Manager, Learning Solutions & Training ManagementNtuc Learninghub Aug 2022 - Sep 2023Singapore• Develop product vision and go-to-market business strategy plans• Appraise and evaluate new partnership / vendor capacity and capabilities• Identify and target suitable market segments of new products• Develop and initiate holistic solutioning approaches to programme development with innovative learning design through AI• Oversee curriculum development and conduct quality assurance of programmes to ensure alignment with national skills frameworks and standards• Work with subject matter experts /course developers to map courses to national skills framework, courseware development and submission of courses to different funding agencies for accreditation• Project manage outsourced curriculum projects and handle funding agencies accreditation matters, including auditing clarifications• Strategic sourcing and recruitment of Associate Curriculum/Content Developers, Trainers and Assessors to support programmes• Collaborate with internal stakeholders (marketing, sales, customer support, operations etc.) to ensure smooth roll-out of programmes• Develop benchmark criteria and metrics to measure the effectiveness of all programmes for further improvements• Oversee the authoring and administration of assessments content in the learning management system• Review presentation materials and offer feedback to subject matter experts/faculty/speakers. -
Associate TrainerArium School Of Arts & Sciences Mar 2017 - Aug 2022Singapore- Training and Development Specialist, Service Excellence- Certified WSQ Trainer and Assessor -
FounderEkiben Group Sep 2019 - Jun 2022Singapore• Kickstarter of hybrid business models in SME businesses locally and regionally (FMCG, F&B sectors)• Business consultancy service provider Covid-19 Key highlights:- Bringing businesses onboard digital platforms- Provide business planning to build company’s brand identity, brand image, and brand awareness across social media platforms- Build and design Customer Experience Loyalty Programs- Review and evaluate business’ cost effectiveness
-
Regional Business ConsultantMercuri International Group Jan 2020 - Dec 2021• Top 20 Sales Training Companies Globally by Selling Power• Deliver sales performance to organizations globally and locally through expertise and customized solutions• Facilitate Mercuri AI-enabled sales enablement solutions, Chatbot Learning and AI Sales Diagnostics • Provide Learner Success Management solutions through Inquiry-Based Learning, Data-Driven Coaching, and Automated Execution Support via conversation science -
Associate TrainerKaplan Professional Apr 2019 - Dec 2020Singapore- Training and Development Specialist- Certified WSQ Trainer and Assessor, Service Excellence and Business Management -
Training ManagerApex Retail Pte Ltd Aug 2017 - Aug 2018Singapore• Conduct Training Needs Analysis (TNA)• Design and Develop training materials for Brand Managers, Area Managers, Shop Managers, Sales Associates, Beauticians, Telemarketing, Human Resource and Office staff• Conduct training in classroom/ OJT in the areas of Luxury products, systems, operations, marketing, sales, soft skills, personal development and work place effectiveness• Design workflow process and perform store audits• Monitor, review and evaluate existing and new staff sales/service performance• Analyse sales statistics to provide relevant information for stakeholders to meet business goals and objectives• Set up new Business Unit for new brand; develop and deliver product/sales/systems training for global franchise units -
Master Trainer / Curriculum & Courseware DesignerPeople Skills Connect Llp 2016 - 2018SingaporePEOPLE SKILLS CONNECT (PSC) is a training provider and consultancy firm based in Singapore. At PSC, we define success as achieving exceptional results that have a lasting impact on businesses, communities and individuals worldwide. Our clients choose us because we challenge convention to find results driven solutions that really works. We do not just believe in making a difference, we believe in making the difference.
-
Associate TrainerCarrie Academy International Aug 2015 - Apr 2017SingaporeCarrie Academy International (CAI) was formed to serve the objective to train and groom corporations and individuals with the desire of corporate image development, service quality enhancement and international brand recognition. Over the two decades, CAI have successfully trained more than 200,000 professionals and individuals. At CAI, I trained some of the most reputable companies in education, retail, healthcare, airlines and hotel industries in Singapore.
-
Senior ConsultantSgp Consultancy 2009 - 2017SingaporeSGP Consultancy is a premier Educational and Business Consultancy founded by a team of Educational and Business Consultants with extensive experiences in Higher Education Management, School Administration, Student Recruitment, Training and Assessment, Curriculum Design for Singapore Workforce Skills Qualifications (WSQ) Courses in Continuing Education and Training, Offshore Programmes Partnerships and Business Consulting for Small and Medium-sized Enterprises. -
Lecturer, Beauty And Spa ManagementInstitute Of Technical Education Apr 2013 - Jul 2015SingaporeThe Institute of Technical Education is a world-class institution for excellence in vocational and technical education. I had opportunities to apply my knowledge, skills and passion to make an extraordinary difference to my students' learning and preparing them for the workforce and their future endeavours. -
Trainer, Creative ArtistFreelance Oct 2008 - Mar 2012SingaporeOver this period of time, it was my best years in the industry working with the most elite group of professional veterans from all over the world. Valuable experiences gained led to my versatility, adaptability and comprehensive understanding of the demands and needs of the vibrant industry. Some of my partners are Singapore Press Holdings, Magazines Integrated, Ugly Duckling Projects, Invisible Artists and many more. Above my actual involvement of creation in the industry, I do business development and provide consultation to private investors in setting up Beauty Training Schools in the SEA Region. I design their beauty courses, and Trainer-the-Trainers in the respective countries.
-
Beauty Advisor, Makeup ArtistLuxasia Oct 2006 - Sep 2008Singapore -
Student Affairs OfficerPath Education Group Jan 2005 - Sep 2006Singapore
Magdalene Yang Education Details
-
Vyasa Yoga & Ayurveda Singapore Pte LtdYoga Teacher Training/Yoga Therapy -
Institute Of Adult LearningAdult And Continuing Education And Teaching
-
The London School Of Makeup, United KingdomCertificate In Cosmetology
-
Southern Cross International College, AustraliaDiploma In Applied Psychology
-
Diploma In Accounting And Finance
Frequently Asked Questions about Magdalene Yang
What company does Magdalene Yang work for?
Magdalene Yang works for Integrum Global
What is Magdalene Yang's role at the current company?
Magdalene Yang's current role is Head of Learning and Development.
What schools did Magdalene Yang attend?
Magdalene Yang attended Vyasa Yoga & Ayurveda Singapore Pte Ltd, Institute Of Adult Learning, The London School Of Makeup, United Kingdom, Southern Cross International College, Australia, Temasek Polytechnic.
Not the Magdalene Yang you were looking for?
-
2gmail.com, keyisearch.com -
Magdalene Yang
Singapore -
-
2now-health.com, safetywing.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial