Director Of Customer Success
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Apr 2024 - Present
Who is Magdalene Thomas? Overview
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Magdalene Thomas is listed as Director of Customer Success at Aviso AI, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Magdalene Thomas.
Magdalene Thomas previously worked as Team Lead, Customer Onboarding, Implementation & Engagements at Freshworks and Certified Early Childhood Coding Expert | Freelance Educator at Whitehat Jr. Magdalene Thomas holds Bca, Computer Science from Stella Maris College.
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About Magdalene Thomas
Results-driven Director of Customer Success with a proven track record of managing teams to achieve productivity and efficiency in task completion. Skilled in strategic planning, customer relationship management, and process optimization to enhance customer success outcomes. Excel at communication, leadership, and problem-solving, ensuring seamless operations and high customer satisfaction levels. Committed to leveraging these skills to drive growth and foster strong client relationships. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
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11 roles
Magdalene Thomas work experience
A career timeline built from the work history available for this profile.
Team Lead, Customer Onboarding, Implementation & Engagements
Customer Success ⊛ Customer Onboarding & Implementation ⊛ Project Management ⊛ Customer Engagements ⊛ Customer Excellence ⊛ Pre-sales Collaboration ⊛ Team Management ⊛ Knowledge Management ⊛ Training Need Analysis ⊛ Coaching & Mentoring ⊛ Escalation Management ⊛ Performance Management ⊛ Metrics & Reporting
Nov 2020 - Apr 2024
Certified Early Childhood Coding Expert | Freelance Educator
Aug 2020 - Oct 2021
Team Lead, Product Support | Logistics & Supply Chain Visibility | Product Support | Saas
Dec 2019 - Jun 2020
Deputy Manager, Technical Support | Symantec Endpoint Encryption | Endpoint Protection Cloud | Saas
Operations Restructuring ⊛ Outlier management ⊛ Volume Forecasting ⊛ Resource Planning ⊛ Managing Operations and Budgets ⊛ Managing Relationships at Senior Levels ⊛ Leading Change and Transformation ⊛ Redesigning Business Processes ⊛ Enhancing Productivity ⊛ Pre-sales Support
Jan 2017 - Dec 2019
Assistant Manager, Technical Support | Symantec Endpoint Encryption | Endpoint Protection Cloud
Team Management ⊛ Knowledge Management ⊛ Training Need Analysis ⊛ Coaching & Mentoring ⊛ Escalation Management ⊛ Service Level management ⊛ Performance Management ⊛ Metrics & Reporting
Feb 2015 - Jan 2017
Team Lead, Technical Support Operations | Symantec Endpoint Encryption
Team Management ⊛ Knowledge Management ⊛ Training Need Analysis ⊛ Coaching & Mentoring ⊛ Escalation Management ⊛ Service Level management ⊛ Performance Management ⊛ Metrics & Reporting
Feb 2014 - Feb 2015
Sr. Trainer | Organisational Development Trainings | Soft Skills, Voice & Accent
Strong Communication ⊛ Team Management ⊛ Time Management ⊛ Emotional Intelligence ⊛ Adaptability ⊛ Advanced Research ⊛ Continuous Learning ⊛ Agility
Jul 2013 - Feb 2014
Sr. Technical Support Engineer | System Recovery | Endpoint Protection| Veritas Backup Exec
Feb 2013 - Jul 2013
Sr. Technical Engineer | At&T | Nam
Feb 2011 - Jan 2012
Sr. Employment Verification Specialist | North America | Choice Point | Itsm
Aug 2009 - Feb 2011
3 education records
Magdalene Thomas education
Bca, Computer Science
Stella Maris College
Master Of Business Administration - Mba, Systems Mangement
University Of Madras
Hscc, English, Tamil, Computer Science, Commerce, Economics, Accounting.G
Doveton Corrie Girls High School
FAQ
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Quick answers generated from the profile data available on this page.
What company does Magdalene Thomas work for?
Magdalene Thomas works for Aviso AI.
What is Magdalene Thomas's role at Aviso AI?
Magdalene Thomas is listed as Director of Customer Success at Aviso AI.
Where is Magdalene Thomas based?
Magdalene Thomas is based in Chennai, Tamil Nadu, India while working with Aviso AI.
What companies has Magdalene Thomas worked for?
Magdalene Thomas has worked for Aviso Ai, Freshworks, Whitehat Jr, Fourkites, Inc., and Concentrix.
How can I contact Magdalene Thomas?
You can use AeroLeads to view verified contact signals for Magdalene Thomas at Aviso AI, including work email, phone, and LinkedIn data when available.
What schools did Magdalene Thomas attend?
Magdalene Thomas holds Bca, Computer Science from Stella Maris College.
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