Magdalyn S. Email & Phone Number

Through effective leadership, collaboration, and multitasking abilities, I played a pivotal role in enhancing employee performance and organizational success at LaFontaine Automotive Group. I spearheaded comprehensive training initiatives, ensuring the development and success of our team members while maintaining a dynamic and high-performing work environment during the overhaul of all sales applications.· Collaborate closely with department managers and stakeholders to identify training needs and objectives, aligning training initiatives with company goals.· Successfully managed multiple training projects simultaneously, prioritizing tasks and resources to meet deadlines and objectives over 14 stores.

United States

In this role I achieve monthly sales targets and corporate objectives by generating leads from cold calls and following up on in-store, website, telephone, and email enquiries. Maintaining an accurate inventory of vehicles across all stores, I retain optimum levels of stock throughout the current car shortage. Overseeing vehicle transportation logistics, I am part of a small team charged with the pickup and delivery of cars. Maximizing profit margins by negotiating with customers. I complete all lender and title documentation required by State with complete compliance. I build, review and develop CRM workflows, recruit, induct and coach new employees to expedite productivity. Devising and implementing multichannel marketing strategies, I promote the company's Vehicle Buying Center and deliver month-over-month increases in vehicle acquisitions, consistently attaining the highest gross per unit.

Farmington Hills, Michigan, United States

Acting as the Digital Deal Subject Matter Expert (SME), I provided benefit details to customers, partners, and colleagues. Converting direct sales by gaining an in-depth knowledge of each lender's needs and showcasing features and benefits of the digital deal, I devised an annual Client Strategy, forged robust relationships with 3 key accounts and supported the Sales team. Applying Sales techniques and my knowledge of Finance and Insurance (F&I), I identified client needs, addressed concerns, elicited action, and converted sales. -Progressed two major programs into production that had stalled for over 6 months.

Los Angeles, California, United States

Leading sales activities and driving market penetration across Michigan, I built relationships with dealerships and converted flooring sales, maximizing profitability by cross-selling services and additional products provided by Westlake Financial Services. Targeting and interviewing prospects, I ascertained requirements and aligned services to meet client objectives. Delivering training and guidance to dealerships, I improved performance and engendered trust in the company. Surpassing monthly sales targets every month, I facilitated credit line increases to numerous accounts to increase the penetration across all accounts.-Quadrupled sales within 3 months, doubled the Michigan portfolio in 6 months and minimized defaults.

Southfield, Michigan, United States

Generating monthly sales forecasts that included total vehicle sales, used car product penetration and front-end gross for sub-prime market at Southfield Chrysler Dodge Jeep Ram, I hosted weekly meetings with Finance and Sales Managers to share successful sales techniques, fiscal feedback, and ideas to meet corporate objectives. Executing staff appraisals and delivering required sales and finance training, I liaised with the General Manager and Executive Team to ensure inventory management, pay plans and staffing needs were facilitated and that operations were 100% compliant with industry and regulatory standards. Forging relationships with bank representatives and vendors I promoted dealership activities, completed valuations on trade vehicles, built and received approvals for deals utilizing DealerSocket, DealerCONNECT, Reynolds, vAuto, RouteOne and other tools. I augmented customer communications and improved experiences leveraging DealerSocket and optimized cash flow by expediting the vehicle funding process. I transformed a loss-making operation into profitable organization grossing $45,000 per month and achieved a consistent $1500 per copy PVR.

Detroit, Michigan, United States

Overseeing the activities of 30 General Motors stores within Metro Detroit, I covered the entire GM portfolio, implemented a new business model and introduced a new revenue program to dealers. Presenting changes to dealership owners and senior leadership, I provided guidance on how to maximize sales opportunities for each store. Training Service and Sales Consultants, I gained valuable insights from advance reporting which I shared with dealers, enabling informed decision making. Maintaining the fleet car and company equipment, I boosted new, used, and service lane sales results month-over month, increasing revenue by 20% within 6 months.

Ann Arbor, Michigan, United States

Promoted to Business and Finance Manager, I devised and introduced a one-to-one training program for the Sales team that covered sales techniques and financial procedures. Overseeing a portfolio of over 40 banking partners, that provided a selection of financing options for range of customers, I ensured total compliance with industry and regulatory standards. I have completed several finance, leadership, and sales training courses and launched an e-contracting facility into the store. Maintaining the lowest contracts-in-transit (CIT) across entire Lafontaine Automotive group, I exceeded sales targets and won bonuses every month

Ann Arbor, Michigan, United States

Coordinating daily operations at the dealership, encompassing customer retention, inventory management, service fleet and special projects requested by senior leadership, I determined protocols for the Sales team that maximized customer satisfaction and guaranteed adherence to industry and state guidelines. Utilizing the CRM system and a personalized sales approach to retain client roster, I assigned tasks to colleagues that promoted career development. Refining administrative processes I improved accuracy and optimized operational efficiency. Hiring, onboarding, and evaluating individual performance, I provided constructive feedback and recognized excellence, boosting morale, and retaining talent. I realized top sales figures every month.

Master Of Business Administration (Mba), Management

Bachelor Of Business Administration (B.B.A.), Dual Majors In Management And Marketing, Alumni

Activities and Societies: Women's Golf

Aba, Business, Management, Marketing, And Related Support Services

High School Diploma, General Education

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services